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Salesforce Business Analyst/Consultant

Alcon Polska Sp. z o.o.O firmie

Alcon Polska Sp. z o.o.

Marynarska 15


Alcon is the global leader in eye care, dedicated to helping people see brilliantly. With our 70-plus-year heritage, we are the largest eye-care device company in the world – with complementary businesses in Surgical and Vision Care. Being a truly global company, we work in over 70 countries and serve patients in more than 140 countries.


Out of our competence center in Warsaw, we support various IT sub functions: from ERP through Infrastructure Services or Commercial, Digital and Finance IT. Our main goal is to support Alcon transformation journey and build a strong organization that can quickly react to changing business environment. By joining our center in Warsaw you will become a part of the global Alcon IT Team – working closely with the stakeholders from all around the world.
Join Alcon and help the world See Brilliantly!   
Salesforce Business Analyst/Consultant
As part of the Alcon Salesforce Sales Cloud Scrum team, Salesforce Business Analyst / Consultant will work closely with Business stakeholders to understand Alcon’s Sales execution strategies and processes to deliver an Enterprise Salesforce based solution. 


How you will make a difference: 

  • Analyze and create business, functional and technical requirements utilizing an Agile methodology
  • Collect functional and non-functional requirements relating to Sales cloud enhancement and initiatives
  • Work collaboratively with team members to design a solution that will meet requirements and fulfill user stories
  • Conduct system demos to ensure the delivery of the user stories are aligned with business needs.
  • Understand the "as is" environment and provide functional expertise and knowledge of the existing business practices
  • Proactively suggest enhancements to existing business process
  • Actively participate in all Scrum activities
  • Develop, build, configure and unit test solutions from low level designs​
  • Ensure that solutions meet requirements outlined in the design documentation​
  • Perform all work to agreed time, cost and quality constraints​
  • Ensure that developed solutions are peer reviewed and formally documented ​
  • Unit test solutions to ensure they meet quality standards​

What we can offer you:  

  • Opportunity to work on best in class technology platforms (Salesforce, Service Cloud, SAP etc) 
  • Be part of the software solution/systems evolution in these various platforms  
  • Opportunity to work in a high paced agile environment
  • Work with people who are passionate of delivering outcomes and a culture of simplification and ownership  
  • Possibility to influence the design of the solution responding to business needs to enhance customer experience
  • Collaboration and frequent direct interactions with business stakeholders
  • Truly international environment and daily interactions with colleagues from all over the world  
  • Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, free Alcon products for you and your significant other  
  • Permanent employment contract, attractive base salary and annual bonus  
  • Flexible hours and remote work possibilities  
  • Brand new office in Marynarska 15, Warsaw, with a lot of facilities inside 

Skills for success: 

  • Minimum 3+ years of experience in Salesforce
  • Minimum 1+ years of experience in Sales cloud
  • Minimum 2+ years in Agile and DevOps development
  • Salesforce Admin 201 Certificate/Salesforce Platform Developer I or II Certificate
  • Experienced in working with global business stakeholders and multiple IT teams
  • Analyze and create business, functional and technical requirements utilizing an Agile/Scrum/DevOps methodologies
  • Lead business requirement gathering sessions and deliver technical solutions utilizing Salesforce declarative programming skills
  • In-depth Knowledge of Salesforce capabilities such as Opportunities, Campaigns, Territories and Role Hierarchy
  • In-depth Knowledge of Salesforce technologies Einstein Analytics, Knowledge, Communities, and Marketing Cloud
  • In-depth knowledge of Salesforce application administration; Territory Management, security, standard/custom objects, reports/dashboards, and release management and sandbox environments

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