Oferta pracy

SAP Hybris Specialist

FRISTAO firmie

  • Warszawa, mazowieckie

  • Ogłoszenie wygasło miesiąc temu
  • Rekrutacja zdalna
  • Pełny etat
  • Specjalista (Mid / Regular)

We are Swiss Award Winning BPO and we want to share our space in the heart of Warsaw with YOU.

Imagine having best of both worlds – limitless career options within reliable, international structure and start-up-like vibes (meaning no dress code, constant learning mindset and truly friendly atmosphere). FRISTA makes that possible and that’s just a starter pack for climbing your way up and #Aim4thetop of realizing your potential.


We experience dynamic growth, building the teams for our international clients in many areas – HR, Accounting, Customer Service, IT services and many more. This is why we are currently searching for more dedicated and talented team-players to join us!


SAP Hybris SpecialistNumer ref.: 2020/12/28/1

Why you should apply:

  • Positive and energetic working environment in the fast growing international FRISTA team
  • Prospects for the future – over a half of all higher level positions are taken over by internally promoted employees
  • Energy and ambition – thanks to many new projects implemented for our clients we build our future by constant learning
  • Opportunity to implement your own ideas and initiatives
  • Daily challenges in a dynamic e-commerce world
  • Unique benefits (more details during the interview)
  • Office at the Warsaw city center – we work in one of the best locations in Poland vis-à-vis Central Railway Station


Main Tasks:

  • Support E-commerce team of the largest and most successful Swiss department store group – MANOR
  • Handle 2nd level tickets in the area of Hybris backend and frontend systems
  • Receive complex questions and incident reports of all kinds
  • Develop solutions in cooperation with suppliers (3rd level support)
  • Control, monitor as well as ensure the operation of the E-commerce systems
  • Atlassian user management (opening users, granting authorizations, etc)
  • Test and accept of platforms (hardware and software) for operation
  • Create reports (on demand) directly from the DB
  • Supervise, support and instruct the users in problem-solving
  • Ensure the on-call service with the team

Main systems:

  • eCOM System Hybris v.19.05
  • Other adjacent eCOM systems (Saferpay, Limonetik, Mirakl, Epoq, Algolia, Google Analytics, etc.)
  • Jira / DevOPS / TopDesk



  • SQL knowledge is a must
  • SAP Hybris knowledge
  • Very good knowledge of German and English, written and spoken
  • Experience in E-commerce environment is an advantage
  • End to end mindset from purchase to logistics
  • Be technically savvy and have systems thinking
  • Experience in logfile analysis & monitoring
  • Working with ticketing systems



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