EY Global Delivery Services

SAP Quality Lead

EY Global Delivery ServicesO firmie

EY Global Delivery Services

Sucha 2

Wrocław

SAP Quality Lead
Workplace: Wrocław
Ref no: WRO002LE
EY Global Delivery Services means 31 000 specialists providing globally IT, HR, finance, project management and strategic business services to EY member firms. In addition we deliver support and solutions to clients from all over the world.

About Program Mercury

Program Mercury is a large, multi-year, enterprise-wide process transformation that will replace more than 1400 EY business systems and related processes with an integrated, SAP centric platform that will standardize and harmonize activities throughout the organization and significantly improve how EY manages its business. Program Mercury is a key enabler of EY’s Vision 2020, directly supporting the efforts of a number of transformation initiatives across the Firm by streamlining the application portfolio, reducing operating costs and providing a platform to deliver services more efficiently. 

About Mercury Support Team (MST)

As an organization jointly owned by the Business and IT, the MST is a centralized and global organization which will provide operational support for the delivered Mercury financial solution and manage and support the Mercury user community. The MST will play an integral role in governance of the Mercury solution and the global template from both a Business and IT perspective and will evolve to work closely with the business in enabling the benefit and value to be realized from the investment in Program Mercury and to set the future direction and technology road map to support Vision 2020.

Job Summary

The SAP Quality Lead (Test Evidence Review) will perform as a assist the staffed team to provide the TER (Test Evidence Review) or the Test results provided by the Testers. Think of it as an Audit of the testing completed by the defined Testers. This role is responsible for ensuring that the TER includes all required test evidence and sign off by the Testers prior to the move to production which provides a 2nd set of review. The Team will follow the release and change schedule as defined by the Release & Change Mgmt. Teams. This activity is required prior to the movement of any break-fixes/changes to the production env, so this is a crucial role and important function.
This role will utilize the existing EY framework for standards on testing protocol, testing plans, test closure reporting.
Strong Technical Experience around testing, organization, communication skills and of course SAP process experience is a must to ensure the testing results provide the proper coverage for the fix/change being made.

Essential Functions of the Job

  • Work with the Release and Change Teams within the current defined process/workflow to assign and complete each (TER) within the release timeline to production (inclusive of the Service Now process)
  • Releases can be weekly, daily and emergencies
  • Identify, analyze, and troubleshoot issues with the TER and pursue to completion
  • Participate in daily calls/meetings for known break fixes and changes in specific environments
  • Assign reviews and ensure completion in a timely manner and ensure staff is available for emergency TER
  • Contribute weekly updates to the MST WSR (Weekly Status Reports)
  • Support the MST Test Manager in upward stakeholder day-to-day management and risk management
  • Work closely with the assigned Vendor contractors to deliver projects on time with control on cost and Quality
  • Strong functional expertise to ensure you understand the complex system of SAP related to Mercury. SAP technical knowledge is nice to have 

Knowledge and Skills Requirements

  • Minimum of 5 + years IT related experience
  • Bachelor degree in related discipline, or equivalent work experience
  • One or more professional certificates to supplement formal education
  • Good experience in client-facing roles
  • Excellent knowledge and understanding of Software Development Lifecycle Testing protocol
  • Experience of having worked on large, global IT deployment programs including preparing for go-live and supporting the immediate post go-live period
  • Significant experience around Service Management, Change Release Management and Quality Management techniques gained through IT program / project delivery and in an IT support environment
  • Track workload, assign tasks, and mentor junior team members when appropriate
  • Excellent experience in client-facing roles within blue chip organizations
  • Experience of Team Leadership with multi-location teams across the globe
  • Ability to bring multi-disciplined teams together into one delivery team
  • Excellent interpersonal, written and verbal communication, and organizational skills 

 

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark.

Apply now. 

You will be happy with:

 

  • Private
    medical care
  • Group life
    insurance
  • Multisport
    card
  • Subsidized 
    language
    courses
  • Foreign
    languages
    online
    platform
  • Opera/theatre
    vouchers,
    cinema tickets
  • Udemy
    platform
    access
  • Art, sport
    and charity
    groups
  • Fresh juices
    and fruit
  • Casual
    dress code
EY Global Delivery Services means 31 000 specialists providing globally IT, HR, finance, project management and strategic business services to EY member firms. In addition we deliver support and solutions to clients from all over the world.
SAP Quality LeadNumer ref.: Ref no: WRO002LE

About Program Mercury

Program Mercury is a large, multi-year, enterprise-wide process transformation that will replace more than 1400 EY business systems and related processes with an integrated, SAP centric platform that will standardize and harmonize activities throughout the organization and significantly improve how EY manages its business. Program Mercury is a key enabler of EY’s Vision 2020, directly supporting the efforts of a number of transformation initiatives across the Firm by streamlining the application portfolio, reducing operating costs and providing a platform to deliver services more efficiently. 

About Mercury Support Team (MST)

As an organization jointly owned by the Business and IT, the MST is a centralized and global organization which will provide operational support for the delivered Mercury financial solution and manage and support the Mercury user community. The MST will play an integral role in governance of the Mercury solution and the global template from both a Business and IT perspective and will evolve to work closely with the business in enabling the benefit and value to be realized from the investment in Program Mercury and to set the future direction and technology road map to support Vision 2020.

Job Summary

The SAP Quality Lead (Test Evidence Review) will perform as a assist the staffed team to provide the TER (Test Evidence Review) or the Test results provided by the Testers. Think of it as an Audit of the testing completed by the defined Testers. This role is responsible for ensuring that the TER includes all required test evidence and sign off by the Testers prior to the move to production which provides a 2nd set of review. The Team will follow the release and change schedule as defined by the Release & Change Mgmt. Teams. This activity is required prior to the movement of any break-fixes/changes to the production env, so this is a crucial role and important function.
This role will utilize the existing EY framework for standards on testing protocol, testing plans, test closure reporting.
Strong Technical Experience around testing, organization, communication skills and of course SAP process experience is a must to ensure the testing results provide the proper coverage for the fix/change being made.

Essential Functions of the Job

  • Work with the Release and Change Teams within the current defined process/workflow to assign and complete each (TER) within the release timeline to production (inclusive of the Service Now process)
  • Releases can be weekly, daily and emergencies
  • Identify, analyze, and troubleshoot issues with the TER and pursue to completion
  • Participate in daily calls/meetings for known break fixes and changes in specific environments
  • Assign reviews and ensure completion in a timely manner and ensure staff is available for emergency TER
  • Contribute weekly updates to the MST WSR (Weekly Status Reports)
  • Support the MST Test Manager in upward stakeholder day-to-day management and risk management
  • Work closely with the assigned Vendor contractors to deliver projects on time with control on cost and Quality
  • Strong functional expertise to ensure you understand the complex system of SAP related to Mercury. SAP technical knowledge is nice to have 

Knowledge and Skills Requirements

  • Minimum of 5 + years IT related experience
  • Bachelor degree in related discipline, or equivalent work experience
  • One or more professional certificates to supplement formal education
  • Good experience in client-facing roles
  • Excellent knowledge and understanding of Software Development Lifecycle Testing protocol
  • Experience of having worked on large, global IT deployment programs including preparing for go-live and supporting the immediate post go-live period
  • Significant experience around Service Management, Change Release Management and Quality Management techniques gained through IT program / project delivery and in an IT support environment
  • Track workload, assign tasks, and mentor junior team members when appropriate
  • Excellent experience in client-facing roles within blue chip organizations
  • Experience of Team Leadership with multi-location teams across the globe
  • Ability to bring multi-disciplined teams together into one delivery team
  • Excellent interpersonal, written and verbal communication, and organizational skills 

 

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark.

Apply now. 

You will be happy with:

 

  • Private
    medical care
  • Group life
    insurance
  • Multisport
    card
  • Subsidized 
    language
    courses
  • Foreign
    languages
    online
    platform
  • Opera/theatre
    vouchers,
    cinema tickets
  • Udemy
    platform
    access
  • Art, sport
    and charity
    groups
  • Fresh juices
    and fruit
  • Casual
    dress code

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