Oferta pracy

SAP S/4HANA Functional Analyst


  • Pawia 7, Stare Miasto, Kraków
    Kraków, Lesser Poland
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work, hybrid work
  • remote recruitment


Pawia 7

Stare Miasto


Technologies we use


  • SAP


Operating system

About the project

The position is part of the newly established SAP S/4HANA Cloud internal L2S team, responsible for ongoing support and new configuration requests, specific to PwC’s SAP S/4HANA Cloud global implementation of financial and project management modules.

At present, we are in the solution implementation phase and the system is planned to go-live in the third quarter of 2021. Until the go-live, the support team members are planned to collaborate with the implementation team and this way they will gain a required level of fluency in the PwC internal business and support processes as well as gain necessary knowledge of the system architecture and functionality/configuration.

Your responsibilities

  • Resolving challenging functional and technical issues with strong focus on financial/ controlling or project management modules of the application

  • Handling tasks including problem resolution, request fulfillment, configuration changes, supporting production documenting, and implementation support

  • Provide day-to-day second level support to PwC network SAP S/4HANA Users

  • Troubleshoot issues and determine root causes of problems, the users are facing

  • Resolve functional problems, escalate and track problems appropriately

  • Manage system configuration in accordance to corporate guidelines and policies

  • Create and deliver appropriate documentation, training and communication around feature(s) and process changes

  • Participate in the design of new enhancements and business processes that will improve operational efficiency across the organization

  • Create and deliver appropriate documentation, training and communication around feature(s) and process changes

Our requirements

  • 5+ years experience in providing SAP functional support of the financial/controlling or project management modules for either internal or external clients

  • Previous experience in SAP cloud-based solution would be an asset but not required; an intensive training and on-the-job practice will be offered to adjust the knowledge to the optimal level required for the job

  • Working knowledge of the financial, or controlling, or project management modules is highly expected

  • Previous experience in business systems service delivery, good knowledge of the processes of service management (ITIL)

  • Proficiency in information analysis and synthesis focused on resolution of complex problems

  • Excellent communication and influencing skills both within the business and IT communities

  • Ability to work independently, as well as part of a team, desire to interact with, and help end users

  • University degree in Finance and Accounting / Economics / Technology or related fields

  • Fluent English

What we offer

  • Career development and professional growth in a global team setting

  • Opportunity to work with the latest technologies and cloud-based platforms

  • Ability to pursue further professional development - access to the multiple trainings provided by PwC

  • Participation in multi-territory activities within the cross platform support area

  • Competitive salary and benefits package, including private healthcare, life and disability insurance, attractive voucher program

  • Inspiring and friendly work environment

  • Career development plan tailored to your preferences and ambitions

  • Flexible working arrangements based on the Polish Labor Law regulations including hybrid or remote model of work

  • Benefits

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • dental care

  • extra social benefits

  • employee referral program

  • charity initiatives

  • freedom of treatment service

  • Buddy Program

With any queries please contact [email protected] with job title in the subject.


A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist - Practice Support team focuses on managing the design and implementation of technology infrastructure within PwC, developing and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth.

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