Oferta pracy

SAP Success Factors Analyst

BAUER MEDIA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA

  • Lesser Poland

    Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • Immediate employment
  • remote recruitment

Technologies we use

Expected

  • SAP HANA

Your responsibilities

  • Participating in incident and problem solving requested from end users

  • Conducting Initial diagnose to solve incidents, perform functional validation that the issue is relevant and either IT related or process related

  • Evaluating if all information that is required for Level 2 is available before dispatching

  • Working with unassigned cases in ServiceNow, reassign, dispatch and comment as required

  • Providing “how to” guides to customer when the incident has a known resolution

  • Solving simple locked workflow issues in Employee Central

  • Explaining to end users the main data flows in the HR IT system landscape

  • Performing regression testing on solved incidents

  • Updating FAQ, knowledge articles and workbooks as needed

  • Solving complex workflow issues in Employee Central and Onboarding

  • Working with release management to test and evaluate impact of new releases and features

  • Supporting local teams with developing new reports and dashboards, troubleshooting when needed

Our requirements

  • Strong Expertise in SAP Success Factors especially in designing, testing and implementing of new solutions

  • Customizing, configurations and support experience

  • A good Team player

  • Ideally technical education and a certificate in SAP SuccessFactors

  • Very good spoken and written English and Polish

  • Experience in ITIL environment

  • Languages: Polish (required), English (required), German (desirable)

What we offer

  • competitive salary depending on your professional experience

  • private medical protection for you and your family (Medicover)

  • flexible working hours – depending on the role

  • self-reliance and freedom to carry out tasks

  • interesting projects that will help you develop your professional experience

  • Benefits

  • private medical care

  • remote work opportunities