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Scheduling Support Team Lead - German speaker

  • Kraków, małopolskie
  • Kierownik
  • 01.02.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

    Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of seven Business Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

    Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT Equality and Individuals with Disabilities.

    Scheduling Support Team Lead - German speaker
    Miejsce pracy: Kraków
    Job ID: 69802BR

    Thanks to cooperation with Shell you gain:

    • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
    • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
    • Attractive salary package and yearly bonuses
    • Complex medical care and individual life insurance
    • Sport programmes and facilities e.g. Multisport Card, vouchers for free time activities
    • Additional funds for trainings and certifications, sport sections and the EuroShell Card
    • Bonus for referring your friend to work

    Join Shell Business Operations and start something remarkable!

    Job Description:

    • To lead the local Scheduling Support team in order to achieve operational excellence in the day-to-day execution of Order Generation and Fulfilment, Dispatching, and Administration in the most cost effective manner.
    • Ensure that daily road transport operations (delivering and administrating) meet all Group standards at lowest possible cost to service level
    • Manage day-to-day interface with retail, terminal operations and supply and give input to Secondary Transport management
    • Support the development of performance improvement and best practice initiatives and support to manage their implementation
    • Ensure proper staffing through attraction, coaching and development of people,
    • Provide direct support to the team
    • Motivates, Coaches & Develops
    • Delivers Results through others
    • Manage team with shift working pattern (6 days/week,24 hours)
    • Supporting of growing markets, key account customers
    • Covering DACH market with 9 hauliers


    • Min. 2 years Experience in Supply Chain or Logistic and Customer service
    • Proven experience in managing a team
    • University degree
    • English min. C1
    • German min. C1
    • Change Management
    • Analytical skills
    • Communication/presentation skills
    • Business focus: understanding of key business processes within an organization
    • Strong achievement-orientation, motivation & ability to deliver quality results under pressure
    • Maximises Business Opportunities
    • Champions Customer and Stakeholder Focus
    • Ability to cooperate with other cross-functional teams
    Find out more
    People with disabilities are welcome

    Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

    Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

    The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

    Shell is an Equal Opportunity Employer.