Second Line Analyst with German

DCG

6 5007 000 gross / mth.
  • Poznań

    Poznań, Greater Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • home office work
  • remote recruitment

Technologies we use

Expected

  • Windows

  • Outlook

Operating system

About the project

As Second line Analyst you will be responible for German and English technical support in written and spoken form. You will be resolving technical issues for clients and advising them where necessary

Your responsibilities

  • Processing of incidents, requests and changes

  • Providing 2nd level support in the field of IT including VPN, PKI (public key infrastructure), Metro Cluster

  • Performing administration tasks including sharepoints and Active Directory Administration

  • Providing Software Update – SCCM and other Tools

  • Configuration of Internet Proxy

  • Providing extended Office Support, especially Outlook

  • Management of Mobile Device, Software package and FileShare

Employer requirements

  • Very good knowledge of network environment, Windows (8 and 10), computer hardware

  • Extended Office knowledge, especially Outlook

  • Pronounced technical affinity

  • Internet Proxy configuration

  • Fluent German and English

Optional

  • Administration Sharepoints, Active Directory Administration, FileShare Management, PKI Support: public key infrastructure

Work organization

Work style

  • scrum

Benefits

  • sharing the costs of sports activities

  • private medical care

  • remote work opportunities

  • flexible working time

  • employee referral program

DCG

Diverse CG is a technology company, gathering IT-related professionals in its ranks. Due to our continuous growth and the large number of projects we are carrying out, we are constantly looking for new employees and associates with high competence in IT or any other area in line with the information provided in the advertisement.

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