private medical care
Security Operations Center Manager
KrakówKraków, Lesser Poland
- offer expired a month ago
- contract of employment
- team manager
- remote recruitment
Technologies we use
Leading team of 10+ cybersecurity analysts, owning real-time Tier 1-3 responses to active security incidents where needed.
Leading a virtual security operations center, to ensure service delivery for clients
Driving continuous improvement to key metrics through process, system, and organizational refinements, and providing inputs to senior management regarding service development
Acts as a major incident coordinator on the security operations side.
Reporting to the service customers on serious incident status, ensuring that communications are accurate, timely and aligned with audience
Contributing to root cause analysis reports and accountable for any remediation actions coming from these reports
Managing SOC team both in operational terms (e.g. shift management) as well as long-term development (eg. career planning, mentoring)
Supporting other team members during commercial pitches of service to potential clients as service SME
Maintaining KPI and service metrics framework, including tools and techniques used to measure them
Bachelor’s degree in IT, cybersecurity or equivalent professional experience and knowledge
3+ years experience in managing SOC with 24x7 operations and minimum of 10 people
5+ years experience of working in an enterprise-level IT environment. Experience in a service delivery environment and understanding of security operations processes and workflow
Demonstrated ability to recruit, develop, and retain staff
Knowledge of cloud environments, with focus on MS Azure
Knowledge of SIEM systems, with focus on MS Sentinel
Familiarity with SOC automation tools, and case management systems (Jira, ServiceNow, Remedy etc.)
Excellent verbal, written, interpersonal communication and customer service skills
English and Polish (C1+) language skills required, other languages are plus
Security certifications are welcome
Strong organizational and conceptual skills
Ability to maintain focus in a high-pressure environment
Ability to demonstrate a high degree of flexibility, including flexibility in working hours to support employees and customers across multiple time zones.
What we offer
Participation in international projects;
External and internal training;
Work in a growing & dynamic team;
Work in a large, global and stable company;
Private medical care for employees and their families;
A rich package of social benefits (including Multisport card).
sharing the costs of professional training & courses
extra social benefits
employee referral program
freedom of treatment
PwC is a powerful network of over 250.000 people across 158 countries. All committed to deliver quality in Assurance, Tax, Advisory & Technology services. Match your curiosity with continuous opportunities to learn, grow and make an impact. Be who you are and be a game changer.
Send your application today!
In case you have any additional questions, contact us: [email protected]