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Senior Application Consultant
Syncron Poland Sp. z o.o.
contract of employment
12 800–18 500 zł gross / mth.B2B contract
15 000–22 000 zł net (+ VAT) / mth.- offer expired 3 months ago
- contract of employment, B2B contract
- full-time
- senior specialist (Senior)
- home office work, hybrid work
- remote recruitment
Work location
Poland (remote work)
Syncron Poland Sp. z o.o.
Twarda 4
Śródmieście
Warszawa
Technologies we use
Expected
SQL
Operating system
About the project
We’re looking to expand the EazyStock Customer Success team, assigned to one of our most wanted solutions – EazyStock platform offered exclusively as SaaS and hosted on Amazon Web Services. Built on Syncron’s flagship product “Inventory” which is dedicated to large businesses (JCB, Kubota, Nissan just to name a few), offers the same powerful tool for inventory optimization, but works best with small and medium-sized clients.
EazyStock Consultant will report to the local Team Leader (the brilliant one!), but will have global exposure through cooperation with other ES teams located in Europe, Asia and US and serving Syncron clients from all over the world.
This role is broad and can have various responsibilities throughout the full life-cycle of the implementation project, depending on the size of the client, phase of the project, etc.
After the initial extensive training on EazyStock, an ES consultant will take on a customer-facing role, including managing existing customers and supporting new business acquisition activities.
Your responsibilities
Taking part in delivering software to customers, including: Gathering, analyzing and documenting customer requirements; Proposing solutions to problems related to supply chain; Identifying customer needs and suggesting extensions and additional services
Configuring EazyStock to fulfill customer’s needs: Modeling the supply chain and fine-tuning parameters; Testing configuration and ensuring business alignment
Delivering workshops & user training
Managing and supporting existing Customers
Supporting the pre-sales process: Setting up demonstrative accounts; Inventory data analysis; Preparing ROI presentations
Identifying and reporting enhancement ideas and bugs to the Product Management department
Mentoring junior consultants
Our requirements
A minimum of 4 years of work experience as an Implementation/Technical Consultant/Application Analyst, preferably within the cloud software
Degree in Computer Science, Supply Chain, Mathematics, or another related field
Extensive analytical skills including the ability to understand and to document customer requirements, executing data analysis and preparing reports
SQL and relational databases knowledge
Knowledge of data formats, i.e. xml, xslt, csv and protocols - SFTP
Skills in any programming language will be considered a plus
Proficient knowledge of the Office package
Great communication and interpersonal skills
Fluent English – both spoken and written
Optional
Experience in Supply Chain Management
Practical experience with Windows and Linux operating systems, log files analysis and information retrieval
Presentation skills will be a plus
This is how we organize our work
Team size
- 1-10
This is how we work
- in house
- you develop several projects simultaneously
- you have influence on the technological solutions applied
- you have influence on the product
- agile
Development opportunities we offer
development budget
intracompany training
soft skills training
space for experimenting
technical knowledge exchange within the company
time for development of your ideas
What we offer
Remote recruitment process
Opportunity to work in a cross-functional and agile team
Experienced team, you can learn from – an environment facilitating professional growth
Internal training sessions (Friday Seminars, internal webinars), conference and training budget for every team, free English & Swedish classes, LinkedIn Learning
Fringe benefits (private medical insurance, Multisport, life insurance)
Flexible working hours
Freedom to choose the employment type: employment contract vs. B2B model
! Copyrights tax benefit on employment contract (tax-deductible expenses for ES Consultants = 50%)
Work from our Warsaw office that is centrally located (Plac Grzybowski) or home office option
Benefits
private medical care
life insurance
remote work opportunities
flexible working time
corporate library
no dress code
parking space for employees
Recruitment stages
1
Interview
2
Technical task - SQL
Syncron Poland Sp. z o.o.
Syncron, as the first company in the field of after-sales service and inventory optimization that moved to a cloud-only strategy, is expanding its business at every corner. To facilitate it, we are growing within all parts of our organization.
Syncron empowers the world’s leading manufacturers to maximize product uptime and deliver exceptional after-sales service experiences while driving significant revenue and profit improvements. From industry-leading investments in research and development to providing the fastest time-to-value, Syncron’s award-winning, cloud-based service parts inventory, price and uptime management solutions are designed to continually exceed customer expectations. Top brands from around the world trust Syncron to transform their after-sales service operations into competitive differentiators. For more information, visit syncron.com.