Oferta pracy

Senior Associate Consultant (Transformation Projects)

Infosys Poland Sp. z o.o.

Infosys Poland Sp. z o.o.

Pomorska 106A

Śródmieście

Łódź

Your responsibilities

  • Define, lead and support medium and large Digital transformations in BPM environment (digital process consulting and/or project support backfillings)

  • Understand 'as-is' business processes, design 'to-be' processes/operating model, capture and analyze client requirements leading to implementation through one or more levers (technology & non technology)

  • Conduct detailed process assessments and identify opportunities/ projects leveraging Digital Transformation levers, prepare implementation plan and present for evaluation, review and approval by the Client

  • Leverage Digital transformation and best in class market solutions to improve customer experience, efficiency & quality and deliver value by releasing human potential

  • Manage transformation projects in area of automation, tools & platform solutions implementation

  • Leverage internal and external benchmarking data and leading practices as a means to unearth opportunities and prioritization

  • Drive process standardization and continuous improvement

  • Define and refine the solutions & processes

  • Establish and run governance with internal and external stakeholders, pro-actively monitor & track issues for completion

  • Act as a link between operation, business and IT teams.

Our requirements

  • Fluent English (written and spoken)

  • Min. 6 years of experience in SSC or BPM environment

  • Experience of process improvement, redesign and harmonization (preferably in the digital environment)

  • Experience in transformation projects in area of automation, tools & platform solutions implementation

  • Excellent problem solving, consulting skills and business acumen in addition to quantitative and analytical capabilities

  • Good Project Management skills – ability to coordinate with relevant stakeholders to manage project plan and deliverables

  • Knowledge or experience of F&A, S&P, S&F, MDM or HRO would be an asset

  • Good communication and client facing skills, managing multiple stakeholders and conflicts

What we offer

  • Attractive Social Benefits

  • Medical Care

  • Great atmosphere

  • International projects

  • Trainings & Courses

  • Opportunity to develop your career

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • leisure zone

  • extra social benefits

  • employee referral program

  • charity initiatives

  • training and courses

  • Multisport card

  • semi-annual bonus

  • Christmas bonus

Recruitment stages
1

CV analysis

2

Call with the Recruiter

3

Videoconference with the future supervisor

4

Call with HR Manager

5

Final decision

Infosys Poland Sp. z o.o.

We are present in four major Polish cities: Łódź, Wrocław, Poznań and Kraków.

The respective centers are supported by qualified professionals, providing BPM, HRO and ITO services for some of the largest clients in the world in over 28 languages. In Łódź alone there are at least 2,200 specialists, making Infosys one of the most important players in the service sector in Poland.

Our Infosys BPM Poland key business process outsourcing service areas are tax management, master data management, finance and accounting, sourcing and procurement, business transformation projects, and auditing.

With the implementation of Lean Methodology across the industry, we have focused on improving the business processes. The transformation of the Business Process Management (BPM) industry reflects the fact that the nature of work in the enterprise has moved beyond just processing transactions to management of a client’s end-to-end business process as a partner.

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This is how we work
This is how we work