Oferta pracy

Senior Business Analyst (CTO ES- IT Infrastructure)

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Monthly forecasting covering Run the Bank and Change The Bank

  • Financial AOP Planning (Zero-based budget) and ongoing updates

  • Tracking Actuals versus Forecasts position

  • Review of the Accruals

  • Review and Report on Resourcing and TOM

  • Partner with ES Storage domain subject matter experts to ensure all their needs are properly funded and to deliver financial reports

  • Contribute to senior management decision-making through use of management information

Our requirements

  • Experience with financial processes and tools

  • Ability to work under minimal supervision while under pressure to deadlines

  • Effective written and verbal communication skills, including creation of content for management meetings. Ability to converse verbally and in written format in English language

  • Ability to build relationships globally through communication and influence, and then maintain through stakeholder management

  • Advanced Microsoft Excel and Power Point skills

  • Demonstrated accountability and ‘can do’ attitude

  • Flexible and adaptable to changing activities, schedules and workloads

  • Demonstrated experience in managing financial processes for high budget IT domain

  • Preferred experience working in financial services

What we offer

  • Stable job in professional team

  • Interesting path of career in an international organization

  • Private health care, employees’ benefits

  • Shift rota compensation

  • Commutable office location – Kapelanka street

  • Casual dress code

  • Cultural exchange

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

About the role

CTO manages the IT infrastructure and supporting services that are critical for HSBC employees and customers, such as cost-efficient hardware, system software, middleware and databases, Data Centers, Voice and Data networks, Cloud & External Infrastructure services, ATMs, Desktops and other devices. Within CTO, ES Storage provides solutions for the ever-increasing demand from the Business and is looking at new technology to give greater flexibility to the Business in its storage choices. Vision 27 and the target of 70% of applications in the Cloud will have a big impact on Storage and we need a strong Team to navigate all the changes ahead.

Senior Business Analyst role is accountable for supporting the current financial processes for this domain. They will work with the current team and experts to support planning, budgeting, and forecasting. They will also support annual operating plan (including internal recharges to recover Storage costs from internal customers) and monthly financial position tracking for the domain with more than 116m annual spend. This role reports to the Business Manager Storage and Protection Services who is based in the UK.

The role will be directly managing the following areas:

  • Work with the Commercial management Team to raise TPS and ensure approvals are received in a timely manner.

  • Tracking internal recharges that recover the domain costs from internal customers

  • Review and Report on Resourcing and TOM

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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