Senior Change and Release Manager

Twój zakres obowiązków

• Supports development of strategies to facilitate change adoption and acceptance across the organization

• Supports the design, development and delivery of change associated communications efforts

• Conducts impact analysis, assessing the readiness of key stakeholders and users

• Supports training efforts, providing input, documentation and design of change associated training programs

• Monitors change and associated ITSM metrics to identify trends, systemic issues and areas for improvement

• Works with internal / external auditors to ensure effective information sharing and transparency

• Contributes to change management process improvement initiatives across the organization

• This is a remote position, but you have to be located in Poland.

Nasze wymagania

To oferujemy

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way for more than 75 million people around the globe in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Position Overview:

Manages IT technology and service change processes. Ensures that IT / technology additions and modifications are carried out in a manner that addresses risk, supports customer service and leads to improved business productivity and efficiency. Ensures change initiatives are performed according to ITSM / ITIL standards, are within budget and managed according to established priorities and timelines.