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Senior Cloud DevOps Engineer (Compliance IT)
HSBC Service Delivery (Polska) Sp. z o.o.
- Kapelanka 42a, Dębniki, KrakówKraków, Lesser Poland
- offer expired 9 days ago
- contract of employment
- full-time
- senior specialist (Senior)
- remote recruitment
- запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
HSBC Service Delivery (Polska) Sp. z o.o.
Kapelanka 42a
Dębniki
Kraków
Technologies we use
Expected
Git
DevOps
About the project
Enterprise Technology- The Compliance IT team provide technology solutions to support the Financial Crime Threat Mitigation (FCTM) function, who are responsible for the global capability to identify, investigate and manage financial crime risk and enable effective information sharing with government, grounded in advanced analytics and technology.
In 2018, HSBC IT started an ambitious programme to migrate applications onto Google Cloud Platform (GCP) This includes the ILFCRM (Intelligence Led Financial Crime Risk Management) programme, for which the core delivery is the new DRA (Dynamic Risk Assessment) application. This programme seeks to improve HSBC’s financial crime risk management, by moving away from a traditional rule-based approach, to using machine learning and advanced analytics to identify more financial crime, with less noise, more quickly.
This role is in the DRA IT team. You will support DRA system implementation & roll-out, you will also provide full scope of production support for DRA application and other services in Compliance/Analytics department.
Your responsibilities
Help to deliver GCP development projects, and the rest of the time - spent on production support tasks
Collaborate with central teams (architecture, security, engineering, networks) who are responsible for delivering HSBC’s baseline cloud architecture.
Collaborate with other development teams that are also working to deliver use cases on GCP (share best practice).
Provide full scope of Production Support service including resolution of live incidents as well as post-resolution problem management activities (Incident Management, Service Improvement Plans)
Provide technical expertise in finding root cause of major system problems
Oversee the resolution of problems and incidents of varying complexity to enable the operation to continue to run and deliver service effectively by eradicating recurrences with the minimum disruption to the business, (Problem Management)
Detect, analyze and resolve problems associated with servers, networks and applications
Our requirements
Proven track record of delivery
Development and/or support role on a large IT project.
Banking and/or Financial Crime Risk experience (nice to have)
Not necessarily a security expert, but a good understanding of how to build security into an application
Coding experience – python preferred
GCP experience will be required
Continuous delivery understanding and experience with Jenkins (CI/CD) pipeline
Good to have Git and Jira
Expected to know Ansible technology
Good knowledge of Linux system, able to write shell scrips
General understanding of enterprise IT systems
Experience with ITIL framework - incident, problem, change management know how
Knowledge about container standards, Kubernetes, Docker – preferred
Knowledge of Big Data environments – recommended
Optional
Good communication skills - English (verbal, written) that enable you to work on international projects
Ability to explain complex ideas
Ability to work as part of a team (familiarity with agile methodology)
Ability to work in a team that is located across multiple countries and regions
Willingness to adapt and learn new things
Takes ownership of tasks (hands-on)
Good sense of humor
Must demonstrate common sense
What we offer
Long-term job in one of the largest banking and financial services organization in the world
Interesting path of career in an international organization
Language / Studies Reimbursement Scheme
Professional trainings
An environment where you will be given space to take ownership and accountability for your work
A Team of professionals that will help you develop & succeed
Exposure on all HSBC lines of business and markets
Employees’ benefits: private medical and dental health care, Multisport Card, life insurance
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events
corporate sports team
doctor’s duty hours in the office
retirement pension plan
corporate library
no dress code
video games at work
coffee / tea
parking space for employees
leisure zone
extra social benefits
employee referral program
opportunity to obtain permits and licenses
charity initiatives
family picnics
extra leave
Recruitment stages
1
Phone interview
2
Online assessment
3
Zoom interview
4
Welcome to HSBC!
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.