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Senior Collections Specialist with Czech

Kimberly-Clark EMEA GBS Services sp. z o.o.

Kimberly-Clark EMEA GBS Services sp. z o.o.

Wielicka 28

Podgórze

Kraków

Your responsibilities

  • Reaching out to the end-customers in order to collect payments,

  • Analyzing data or information of the portfolio of end-customers, identifying the root causes of debts and open credits, implementing plans of solutions,

  • Monitoring, maintaining and reconciling assigned accounts in the portfolio, proposing write-offs, focusing on maintaining low balance of debts,

  • Telephone and e-mail interaction with external customers to reduce delinquency and offering support in providing financial data analysis of the accounts,

  • Reporting financial data in terms of: customers who exceed the credit limit, with unearned cash discounts, top past due invoices contributors and aged debts,

  • Acting as a liaison between the end-customer and other Order To Cash departments, sharing the obtained documentation for: disputes, not allocated payments and other claims.

Our requirements

  • Degree, ideally related to accounting and finance (asset),

  • Proven track of record in collection or related process,

  • Demonstrable Customer Relationship Management skills,

  • Problem solving and analytical decision-making skills,

  • Enterprise Resource Planning systems (ERP) working knowledge, ideally SAP environment.

  • Language requirement:

  • Fluent English- C1

  • Fluent Czech- C1

What we offer

  • Possibility to growth and develop within stable, well-known international brand,

  • An annual performance related bonus,

  • Private medical cover with dental care,

  • Life insurance, multisport,

  • Brand new office close to city center.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • dental care

  • extra social benefits

  • employee referral program

  • charity initiatives

  • yearly bonus

Position overview:

Are you a finance professional with ability to build effective relationships with key stakeholders and a desire to solve queries and disputes?

Do you want to join globally recognized brand in the new office in Krakow and move your career to the next level?

Then the Senior Collections Specialist with Czech role at Kimberly- Clark could be for you!

You shall be working with the end-customers and operational managers, with the associated country regional support functions (Sales, Credit Analysts, Internal Control) to ensure timely resolutions to common claims and disputes.

Kimberly-Clark EMEA GBS Services sp. z o.o.

Welcome Original Thinkers to our Regional Business Services Hub in Krakow, Poland.

Our global $18 billion FMCG business is built upon original thinking. For 145+ years, Kimberly-Clark has challenged conventional wisdom to reimagine how we can better serve our consumers around the world with brands such as Kleenex® and Huggies®.

From our new Hub in Krakow, you will own important work that will enable our organization to succeed in Europe, the Middle East and Africa and globally.

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