Oferta pracy

Senior Customer Service Coordinator

DRAXTON WROCŁAW

DRAXTON WROCŁAW

Bystrzycka 89

Fabryczna

Wrocław

Your responsibilities

  • Management customer contacts

  • Initiate and build prospect relationships

  • Customer claim management in line with company’s standards

  • Negotiate and participate in pricing strategy

  • Manage order preparation, registration and follow-up

  • Ordering raw material for production according to production needs

  • Coordination of customer deliveries

  • Monitor the local stock level according to sales forecast

  • Organize the stock replenishment

  • Coordination and sales support

Our requirements

  • Has 5 years experience on similar position

  • Higher education degree

  • Speaks fluent English (C1 level is welcomed)

  • Is a master in customer relationship management

  • Knows well ERP systems and Microsoft Office

  • Understands business needs and knows how to response for them

  • Is good in an analytical and problem solving thinking

  • Has an excellent interpersonal and communication skills

  • Is creative and strong in negotiations

  • Is energetic, well-organized, self-initiated

  • Knowledge and contacts in automotive field would be a great advantage

What we offer

  • free medical care

  • multisport co-financing

  • group insurance on preferential terms

  • a rich social package ZFŚS

  • permanent employment based on a full-time employment contract in a company with a stable market position

  • recruitment bonuses

  • the possibility of development through participation in training or English classes

  • friendly work environment, e.g. a modern canteen for employees

  • we organize cyclical and occasional competitions with material and financial prizes

  • convenient location - the company is located 6 minutes after the AOW exit, 3 minutes from Magnolia Park

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • fruits

  • parking space for employees

  • extra social benefits

  • holiday funds

  • christmas gifts

  • employee referral program

  • opportunity to obtain permits and licenses

DRAXTON WROCŁAW

We are covered by rich experience in the field of aluminum casting and machining. We are currently cooperating with leading automotive leaders in all around the world; companies listed in the top ten TOP 100 Suppliers for the automotive industry, and our annual production uses 8.000 tons of aluminum.

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