private medical care
(Senior) Customer Service Expert with German or French
Antal SSC/BPO
Warszawa
Warszawa, Masovian- valid for 8 daysuntil: 03 Jun 2022
- contract of employment
- full-time
- senior specialist (Senior)
- home office work, hybrid work
- Immediate employment
- запрошуємо працівників з України
- Робота для іноземцівбез польської

Your responsibilities
Central contact for all customer requirements
Comprehensive support for external and internal customers as well as product advice (customers, technical support, planning & logistics, sales)
Support for all relevant issues relating to order processing from inquiry to delivery and follow-up
Complaint processing
Active participation in the design of new processes and systems to improve customer satisfaction
Voice of the customer
Driving growth in alignment with Sales through inside sales activities
Employer requirements
Experience in a customer service-oriented position
Strong verbal and written communication skills in German or French
Good command of English language (verbal and written)
Demonstrate understanding of customer servicing excellence
Proven ability to handle multiple priorities simultaneously
Ability to work independently, exercising discretion and judgment
What employer offers
Stable employment at a recognizable company with great opportunities to grow your career path
Opportunity to work remotely or in a hybrid model
Wide range of benefits and bonuses including Business English classes, medical health care, Multisport card and life insurance
Nice working atmosphere with various trainings and courses provided
Opportunity to work in the international environment and use foreign languages on a daily basis
Benefits
life insurance
remote work opportunities
flexible working time
integration events