Senior Customer Service Representative

Goldman Recruitment

  • Wrocław, dolnośląskie

  • ogłoszenie wygasło rok temu
  • Pełny etat
  • Starszy specjalista (Senior)
  • rekrutacja zdalna
For our client, a global company providing professional services, we are looking for specialists experienced in Customer Service to join the newly created internal SAP support teams.
Senior Customer Service RepresentativeNumer ref.: 193062/7719



  • cooperate with an internal client (managers, directors, executives) for better, more efficient solutions in the SAP system usage,
  • provide immediate telephone or e-mail advisory and service for the internal client if needed,
  • prepare training for client-serving teams in the field of SAP and its financial add-ons,
  • share best practices and provide support to other team members across borders and service lines,
  • stay connected with business and technical experts.


  • high proficiency in English (C1 level),
  • higher economic or financial education will be an asset,
  • customer service experience and professional business approach,
  • excellent communication and interpersonal skills,
  • great analytical skills and effective problem solving,
  • ability to work independently and to prioritize tasks.

The offer:

  • all the knowledge needed to provide this business-specific service will be given through the extensive on-boarding,
  • opportunity to work in an international organization and dynamic, friendly global environment,
  • an exceptional organizational culture focused on cooperation,
  • attractive salary, professional training and onboarding package,
  • many options for further career path development (e.g. as a Team Supervisor or others).

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