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Senior Customer Service Specialist (M/f)

  • Dolnośląskie, lubuskie
  • Specjalista
  • 17.05.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Czas na zmiany?
    Senior Customer Service Specialist (m/f)
    Dolnośląskie 30058/001

    We are currently looking for candidates eager to take up a Senior Customer Service Specialist role.

    Client Details

    Our client is an international production company, located in Wrocław.

    Description

    Your main responsibilities will include:

    * Providing consistent, complete, correct and timely communication of account status and delivery commitments to customer inquiries
    * Resolving complex customer concerns and providing timely resolution
    * Developing business opportunities with customers
    * Effectively liaising with internal customers and stakeholders to ensure consistency and successful delivery of performance commitments to customers
    * Continually developing process improvement initiatives based upon review of on-going operations
    * Ensuring adherence to all import and export compliance regulations

    Profile

    To be successful at this role, yo should posses:

    * At least Bachelor's degree
    * Minimum of 2 years' experience in aftermarket sales, marketing or customer service
    * Excellent writing, verbal, and presentation skills
    * Customer focus and influence ability, contract management and execution including financial compliance
    * Problem- solving skills
    * Ability to perform well in high-pressure situations and a fast-paced environment

    Job Offer

    Our client offers:

    * Possibility to grow and expand professional knowledge in international environment
    * Wide package of non-financial benefits
    * Great work atmosphere
    * Gym at company's premises
    * Wide package of trainings and courses

         
    [email protected]

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