Oferta pracy

Senior Delivery and Transformation Lead CoE (Centre of Excellence)

AXA XL Catlin Services SEAbout the company

  • Kazimierza Wielkiego 3, Wrocław
    Wrocław, Lower Silesia
  • Offer expired a month ago
  • Remote recruitment
  • Remote work
  • contract of employment
  • full-time
  • manager / supervisor

AXA XL Catlin Services SE

Kazimierza Wielkiego 3


Your responsibilities

  • Acting as a senior liaison between the local teams, their functional management, HR and the Centre Head.

  • Communication lead role ensuring harmonized, streamlined, effective channels used internally and externally

  • Proactive change agent driving required transformation activities, cultural and behavioral shifts, supports location strategy design and deployment

  • Ensures center governance process works smoothly in structured manner

  • Serving as a member of the Poland Steering Committee, owning selected center wide and global initiatives, coordinates Center Management Committee

  • Supporting the remote managers in adherence to the Polish labor laws and other country specific regulations.

  • Enabling the best practice sharing and local benchmark, leveraging local supporting functions.

  • Coaching and mentoring of the local staff, supporting development, upskilling and talent retention.

  • Deputizing the Center Head and peers in the Steering Committee as needed

  • Deputizing Centre Head in ESS LT and Global Operations forum

  • Fostering the culture of continuous improvement and innovation

  • Oversight role for Compliance lead activities

  • Effective stakeholder management

  • You will report to the Poland Country Head.

Our requirements

  • Proven track of record in leadership, transformational roles in international companies, preferably in the financial sector and/or mature shared service.

  • Familiarity with the service delivery environment and key concepts such as KPI monitoring, ability to define success criteria with value creation mindset.

  • Overall maturity, ability to present to senior audiences and manage stakeholders at various level.

  • Excellent communication skills

  • Team player

  • Strong influencing skills, ability to navigate in a complex matrix organization.

  • Strategic thinking, ability to lead and manage change, proven track of record in driving transformational activities.

  • Practical experience in stakeholder management and relationship building

  • Practical experience in managing, coaching and mentoring staff.

  • “Can-do” attitude, strong sense of ownership and pro-activeness.

  • Customer centricity, ability to resolve conflicts and mediate between multiple parties and across multiple geographies.

  • Analytical, data driven mind, but able to act flexibly and think “out of the box”.

  • Ability to work under time pressure and to set right priorities.

  • Fluency in English, command of additional European languages is a plus.

  • Solid understanding of the Polish labor law and other relevant regulations and compliances, knowledge of the local labor market specifics.

  • Tact, diplomacy and cross cultural sensitiveness are critical to success.

What we offer

  • Amazing modern workspace in heart of the city

  • Day off on your birthday

  • Flexible working hours and opportunity to work from home

  • Lunch allowance

  • Fresh fruits every morning in our kitchen

  • Multisport and cinema card

  • Luxmed health insurance with dental package included and Pramerica life insurance

  • Improving your language skills by working in multicultural environment with English use on a daily basis

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • dental care

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • meal passes

  • birthday celebration

  • employee referral program

  • charity initiatives

  • extra leave

  • Cafeteria system

Recruitment stages

Phone interview with Recruiter


Interview with Hiring Manager


Interview with HR Manager

AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.