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Senior DevOps Engineer

HEINEKEN Global Shared Services

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  • offer expired 3 months ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • hybrid work
  • remote recruitment
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HEINEKEN Global Shared Services

aleja Jana Pawła II 43a



Technologies we use


  • Boomi

  • API Connect

Operating system

Your responsibilities

  • Understanding business requirements and acceptance criteria in the form of user stories, assessing the complexity of these and translate into implementable solutions and configurations

  • Ensuring the product design and implementation adheres to functional requirements and architecture standards

  • Analysing incidents in the area of integration, determining solution directions, instructing support partners in the DevOps team

  • Taking part in problem analysis for integration related issues including issues with platform hosting, connectivity amongst others

  • Owning and leading the support process improvements and procedure improvements, bring structural and strategic improvements quality, efficiency, stability, security

  • Advising Operating Companies, Programs and Product teams within and across portfolios and Functions on Integration related incidents and problems, answering questions about support procedures

  • Ensuring consistency of the overall integration platforms and keeps improving uptime of integration platforms, taking operational and strategic responsibility for the availability of the platform

  • Working with the Product Owner to understand, eliciting, analyzing, document and communicate program and platform/application requirements

  • Participating in the selection of new technologies, especially when it comes to "Ops" aspects

  • Providing guidance and coaching to other product team members on changes throughout the design process on the DevOps aspects

  • Identifying potential bottlenecks and their underlying causes that affect the product and proposes how to resolve these

  • Delivering working product enhancements with the allocated timescale and quality standards that minimize rework and aspire a zero-defect culture

  • Participating in all the team Agile ceremonies: daily Scrum meeting, Sprint Review, Sprint Planning, Sprint Refinement, and Sprint Retrospective

  • Mentoring, coaching, guiding fellow team members of the scrum team, DevOps guild and other Digital Integration members, especially on the topic of DevOps

  • Advising key stakeholders on Integration related issues - drive root cause analysis across the network, back-end systems and integration platforms

Our requirements

  • Bachelor/Master's degree, Technology Specialist (Engineer): in Computer Science, Telecom, Electronics or other related studies

  • Min 3 years of hands-on experience as DevOps engineer, min. 2 years Team lead level, experience, and 7+ years of IT experience

  • Technology experience for example: API Connect, Boomi, Solace, SAP CPI or similar

  • A strong technical background with experience in middleware solutions and hybrid integration landscapes

  • Experience with the multiple Integration platforms, such as ESP, iPaaS, API management, Event brokers, etc.

  • Experience with networking administration, close collaboration with global Cloud and Hosting team, and Global connectivity team

  • Troubleshooting problems with root causes in networking (connecting), hosting and deploying enterprise grade applications

  • Experience of working in a deadline driven environment with rapid and round the clock release cycles

  • Preferably experience with working in an Agile environment

  • Excellent communication skills (both verbal and in writing): ability to communicate well with technical and non-technical people

  • Analytically and quantitatively strong, highly structured

  • Is a team player and is able to work effectively at all levels of the product teams with the ability to influence others to move toward consensus

  • Be able to identify and understand multiple stakeholder perspectives and "truths" and bring an open mind to understanding and build on the views of others

  • Ability to work in teams and work dedicated for a team

What we offer

  • Private Medical Healthcare

  • Performance bonus

  • Sodexo card

  • Life insurance

  • Referral program

  • Development opportunities

  • Local and global job opportunities within HEINEKEN

  • ACCA Approved Employer

  • Work from home flexibility (also after COVID)


  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • integration events

  • corporate sports team

  • parking space for employees

  • extra social benefits

  • pre-paid cards

  • christmas gifts

  • employee referral program

  • charity initiatives

  • flexible work from home scheme after pandemic/lockdown

  • open bar on Fridays

HEINEKEN Global Shared Services

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to „WOW” the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation Management, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.

An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!

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