Oferta pracy

Senior HR Services Specialist

National Westminster Bank plc

  • Warszawa

    Warszawa, Masovian
  • offer expired a month ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • hybrid work
  • remote recruitment

Your responsibilities

  • As a Senior HR Services Specialist, you’ll be providing an outstanding service in every interaction with employees as you complete general requests. We’ll look to you to educate our people in the different ways to interact with us, supporting them in choosing the right service options for their personal needs

  • Handling all queries in given timescales, referring to any queries, branches, departments, and managers as necessary

  • Developing and updating HR processes, procedures, and policies

  • Supporting employees in life cycle management process

  • Updating data to ensure accurate records are maintained and the relevant HR database is accurate

  • Taking part in HR projects

Our requirements

  • We’re looking for someone with experience delivering excellent customer service, a background in HR administration and payroll area, and a very good knowledge in labour code. You'll have the ability to tailor your communication skills to liaise with a variety of customers. You’ll also work well in a fast-paced environment, and you’ll be able to work off your own initiative and as part of a team. Ideally, you'll have a solid grasp of HR systems such as TETA and WorkDay

  • Significant experience working with employees and HR partners at all levels, and very good written and spoken English

  • The ability to prioritise work to achieve quality results within set timescales

  • Excellent labour law knowledge

  • Relevant experience regarding benefits and HR administration responsibilities

  • Practical knowledge of regulations regarding the employment of foreigners

  • Proactivity, the ability to work independently as well as within a team, good communication skills and customer service orientation

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • dental care

  • corporate sports team

  • retirement pension plan

  • no dress code

  • extra social benefits

  • pre-paid cards

  • employee referral program

  • charity initiatives

Join us as a Senior HR Services Specialist

  • Take on a new role, where you’ll be building relationships with our people, providing a seamless and positive experience

  • You’ll be acting as the first point of contact for employees, answering their enquiries and identifying opportunities to help them with simple services

  • Join a collaborative and fast-paced environment, where you’ll be able to further develop your labour law knowledge

How we'll reward you

You'll start on a competitive reward package. Your package includes the chance to join our NatWest Group benefits scheme and to choose from a range of protection, healthcare or lifestyle extras.


By understanding the needs of our colleagues we attract even more great people to work here. We hire the best people for the position on offer. Regardless of gender, race, culture, creed or physical abilities.

We value competences gained as a result of the own social project. #cenimyprojektspołecznywCV