Senior Internal Business Advisor with English
EY Global Delivery Services
WrocławWrocław, Lower Silesia
- offer expired 15 days ago
- contract of employment
- senior specialist (Senior)
- Immediate employment
- remote recruitment
- запрошуємо працівників з України
Prepare and facilitate training for colleagues
Provide virtual support to our client serving teams (phone or email)
Team with them to help in resolving their immediate questions
Educate and guide them through recommendations and training
Ensure that the needed responses are provided in a quick manner or escalated when essential
Document all calls, emails and chats into the system
Share best practices and provide support to other team members across borders and service lines
Stay up to date with the firm’s latest policies, processes and tools
Stay connected with the business and functional experts
Self-educate and seeks additional knowledge
Very good English
Graduate and/or professional certification in a business related subject matter (i.e. Accounting, Finance) or commensurate experience in an Accounting or Finance role is required to perform this position
Professional approach, demonstrating tact and diplomacy
Strong communication and partnering skills with people of all levels of the firm
Excellent listening and questioning skills
Problem solving and analytical skills
Ability to view issues through the client serving teams’ lens
Highly effective at virtual teaming and influencing skills
Experience in providing exceptional client service
Knowledge of key financial concepts
Experience in working in a multicultural environment
Ambition to be considered a trusted business advisor
Good understanding of project management
Experience in building well working business relations with various stakeholders
Well-developed sense of ownership and accountability
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
We are looking for an Internal Business Advisor with financial experience, who will play a key role to advise and support our internal client serving teams in the EMEIA region to make best use of SAP and its processes in order to effectively manage their projects with EY’s external clients. This role offers the possibility of using English language skills on a daily basis and of providing high quality advice to our internal customers helping them in building a better working world. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills.
What we look for
We’re interested in hiring a professional in customer service area (at least 3 years of experience), who is experienced in financial economics. You should be able to work with limited supervision and demonstrate self-drive and also prioritize workload and deliver outputs within strict deadlines. As an ideal candidate you should have a strong desire to help and support people requiring assistance and you have to be a fantastic team player.
EY Global Delivery Services
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.