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Senior KYC Analyst

IG Group

  • Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

IG Group

Kapelanka 42



Your responsibilities

  • Bring your process knowledge in identifying exceptions in all types of retail and institutional account opening processes.

  • Utilize end-to-end knowledge about Corporate and Institutional/IB clients, swiftly identify red flags and undertake a comprehensive risk assessment of prospect clients.

  • Curry out both simple and complex onboarding of institutional clients.

  • Act as a SPOC for any inquiries from different stakeholders.

  • Provide training to new joiners and act as a buddy until they are up in the learning curve.

  • Assist in providing process trainings to different stakeholders.

  • Stay up-to-date with the latest regulatory, policy and procedural requirements, and take ownership of relevant procedural updates.

  • Being proactive in creating incidents and escalating system/process issues while keeping the management informed.

  • Adhere to agreed targets, KPIs, SLAs, productivity and quality standards consistently.

  • Perform quality check analysis on time and provide feedback.

  • Work closely with internal/external audit teams when necessary.

  • Indentify potential risks and process gaps.

  • Multi-task and meet deadlines against a high volume work schedule.

  • Work with Subject Matter Experts in projects and collaborate with the wider team to achieve desired results in projects.

Our requirements

  • Minimum 3 years of experience performing AML/KYC activities in the financial services industry

  • Deep understanding of the end to end KYC and client on-boarding processes, across all entity types

  • Strong Risk awareness (incl. Operational, Compliance, Business and Reputational)

  • Problem solving and analytical mindset

  • Familiarity with AML/KYC regulations and industry guidelines

  • Understanding of sourcing information from various data sources

  • Excellent written and oral communication skills, fluent in English

  • Great attention to details

  • Good understanding of MsExcel and ability to design and understand operational reporting

  • Ability to be highly flexible and react swiftly to changing priorities and urgent situations

  • Process improvement and efficiency

What we offer

  • As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG:

  • Flexible working hours & hybrid working

  • Home office equipment reimbursement

  • Two types of financial bonuses during the year (Christmas and Annual)

  • Private medical cover for you and your family/partner (Medicover)

  • Multikafeteria system (you can choose a multisport card, vouchers, etc.)

  • Life insurance (Generali)

  • Employee-led LGBTQ+, Women’s, Black, and Parents & Carers networks with an annual budget for organizing events & projects that foster an open, diverse, and inclusive culture

  • Career-focused technical and leadership training in-class and online, incl. unlimited access to LinkedIn Learning platform

  • Wellbeing events as well as Employee Assistance Programme

  • Summer picnic, New Year party and other social events

  • 3 additional days off a year - 1 to celebrate your Birthday and 2 for voluntary work 😊

  • Come to work in a comfortable, state-of-the-art office containing all the things you need to succeed. Each of us works from laptops, at agile, ergonomic workstations designed to support our roles. Our spacious, open-plan offices provide a modern, dynamic setting for you to excel. On top of current benefits, employees may enjoy here:

  • Free fresh fruits

  • App-based desk and parking spots booking system

  • Bike parking and shower

  • Games: Foosball and ping-pong table, consoles, and board games

  • Access to the relaxation room

  • Stretching and wellbeing sessions

  • On your team's office day you will enjoy lunch sponsored by IG


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • flexible working time

  • fruits

  • integration events

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • charity initiatives

  • birthday off

  • Multikafeteria system

Who we’re looking for:

You’re curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You’re also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you. We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let’s raise the bar together.

Your role in the team

You will be part of the KYC team where your primary activity will be reviewing exceptions for new customer accounts, evaluates all type of retail, complex Corporate and Institutional accounts and analyse new customer processes and policies.

Communicate effectively and efficiently with relevant internal and external parties to complete the KYC review process. This role offers good learning in Anti-money laundering (AML) processes and procedures and also opportunities to identify risk and provide supports in fixing the risks identified, problem solving skills, develop in other areas of the wider operations team and to build strong relationships with sales, compliance and other operational departments.

Where you’ll work and How you’ll grow:

As a company that’s constantly redefining the boundaries of possibility, we’ll challenge you to push yourself, accelerate your ambitions and rise to new levels of excellence. We know that’s a big ask, so we’ll make sure that you’re supported all the way, getting the backing you need and the recognition you deserve. If you connect with our vision and can get behind it, you’ll be rewarded with countless opportunities to experience new things and enhance your abilities.

As part of our hybrid working environment, you’ll split your time between home and the office. In this way, you’ll be able to enjoy a better work-life balance and always bring your best self to your role. At the office, you’ll have access to everything you’d expect from a world-class employer, such as a modern working environment, agile spaces, private quiet rooms and breakout areas. Plus, all our offices are located in iconic city centres, close to everything you might need for a rewarding working experience.

IG Group

We’ve been at the forefront of trading innovation since 1974, taking on the challenge to deliver an unmatched experience for our clients and raise the bar for tomorrow’s opportunities. Today, we’re a global fintech company incorporating the IG, tastytrade, IG Prime, Spectrum and DailyFX brands, with a presence in 20 countries across five continents and over 400 000 active clients worldwide.

But we know our success is only possible because of our people, who we encourage and empower to be brave, determined and inventive. Join us if you’d like to work in an inclusive, collaborative team that will recognise your talent and allow it to shine.

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