Senior KYC Specialist – Post Execution Quality Review

Citi Poland

  • Warszawa

    Warszawa, Masovian
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • hybrid work

Your responsibilities

  • Perform quality reviews of KYC profiles approved within previous reporting month

  • Liaise with internal/external stakeholders to provide exception management reporting and Management Information System (MIS) reporting

  • Perform quality reviews and reviews of procedures and processes

  • Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management

  • Act as SME to senior stakeholders and /or other team members

  • Appropriately assess risk when business decisions are made

Our requirements

  • 5-8 years of experience in KYC Client Onboarding (checker/quality control functions) and very good command of English

  • Exposure to Customer Service and handling of system, testing and rollouts

  • Ability to partner with businesses and other support functions at senior levels in setting strategy and priorities

  • Proficiency in handling urgent cases and capability of managing client and internal team expectations

  • Bachelor’s/University degree or equivalent experience

What we offer

  • Opportunity for professional development in the international and multicultural organization

  • Developing opportunities and challenging assignments

  • Attractive and stable employment conditions

  • Social benefits (medical care, Benefit System, life insurance, pension scheme)

Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate sports team

  • retirement pension plan

  • preferential loans

  • video games at work

  • coffee / tea

  • leisure zone

  • extra social benefits

  • employee referral program

  • charity initiatives

The World's Most Global Bank

Citi is the leading global bank with a history spanning more than 200 years and which serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of world-class financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management.

Citi Solutions Centre Poland

Citi Solutions Centre Poland, acting under Citibank Europe plc has locations in both Warsaw (HQ) and Olsztyn. We opened in 2005 with just 57 employees; today we are a diverse team of over 5000 serving 96 countries from all continents. We work across the full spectrum of Citi business areas, including Anti-Money Laundering, Markets & Securities Services, Private Bank Operations, Technology, Treasury and Trade Solutions, Internal Audit, and more.

Citi Warsaw

Our employees took the lead on choosing equipment for our relaxation spaces, as well as the names of conference rooms in our HQ. That is why we hold meetings in "Winterfell", "Narnia", "Rohan" or "Gotham City". In a special area called the Sky Office, colleagues can not only relax, eat lunch and play table tennis, but also use the area for training, social dialogue, and business forums. You'll also find amenities such as parking facilities and bike racks at all our sites, and a medical centre in our HQ in Warsaw.