Senior Manager - Transfer Agency
- Kraków, małopolskie
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Brown Brothers Harriman (BBH) is a privately-held financial institution and has been a thought leader and solutions provider for almost 200 years. We serve the most sophisticated individuals and institutions with award-winning expertise in Investment Management, Private Banking, and Investor Services. Our 5,000 colleagues operate from 18 cities throughout North America, Europe and Asia.
BBH is committed to diversity, innovation and globalization. Our culture is driven by our goal to provide the best solutions and services to our clients and each other. Our Partnership structure creates a flat organization that promotes collaboration across all business lines. We believe that diverse ideas and the ability to come together globally across groups and borders are a competitive advantage. In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives.
This openness sparks innovation and agility, which adds to the entrepreneurial spirit and provides many more career opportunities for our staff. We are a group of high-performing, dedicated and caring professionals who believe that working together is the foundation for superior client service excellence.
As a BBH professional, your career path is yours to define. We take pride in our ability to retain our best employees. We help them manage their careers by moving top performers to new areas of BBH where their talents will make the greatest contribution. As soon as you walk through the doors at BBH, we provide you with the tools to help you succeed and grow your career.
Senior Manager - Transfer Agency
Miejsce pracy: Kraków
Job ID: 36314
At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge, that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being. If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.
Join us as a Senior Manager – Transfer Agency (Multiple Teams)
As the Senior Manager in Transfer Agency team, you will be managing several teams – Cash Processing, Special Handling, Shareholder Services, and the Trailer Fees team. Additionally, you will also be partnering with other senior leaders across the global organization to ensure our suite of products and services are aligned to meet BBH’s client service goals and objectives.
As a qualified candidate you will apply deep functional expertise, leadership, initiative, creativity, and management skills to successfully meet the tactical and strategic business objectives. In addition, you should demonstrate excellent client communication and relationship skills to enable the group to maintain high quality service standards. As the teams deal heavily with cash payments to settle transactons, the position will require a strong risk mindset to ensure the appropriate controls and processes are in place in order to protect the firm and the client from exposure to fraud and errors. The candidate will need to promote and build risk awareness among team members and colleagues.
This is a highly visible role where you will have an impact to BBH’s position in the global custody business by delivering a measurably superior Transfer Agency product and service that executes at the highest levels. In addition you will provide pro-active thought leadership and expertise to our colleagues and to existing and prospective clients.
Some of your key responsibilities include:
What We Offer: