Senior Network Engineer for Remote Access Services

ASSA ABLOY GSSCO firmie

ASSA ABLOY GSSC

Wielicka 28

Kraków

Are you looking for a new challenge within IT?

Do you want to be part of a winning Team providing one of the most successful engineering access control solutions to the market?

Maybe this position as 
Senior Network Engineer for Remote Access Services

Who we are 


ASSA ABLOY
is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience. We have for the third time been listed by Fortune Magazine as one of the world's 100 most innovative companies.

 

Reporting line


The Senior Network Engineer is a position within Global IT Shared Service Centre (GSSC) and reports to Service Owner Network.

Global IT Shared Service Centre is managing ASSA ABLOYs shared infrastructure and global application as well as application management for selected divisional solutions.

The GSSC strategy is that the services we offer are outsourced in a multi-sourcing setup.

The role as Senior Network Engineer is a role within the service areas of Network & Security (WAN, LAN, WiFi & Security) and includes close interaction with partners, suppliers and internal customers.

 

Role description


In this position you will provide support (shift work, 24/7) for the Global Network and assist in infrastructure security products and services included in GSSC scope.


You're primarily responsibility and focus is operating and developing the global ASSA ABLOY Remote Access Service. Therefore a solid knowledge in the Remote Access Area and VPN client network is essential, both in implementing and supporting solution.

High involvement in design and implementation as well as keeping the environment well-documented.
You're part of a Global Team and close interaction with peers in Americas, EMEA and APAC expected.

Included in role is to understand and suggest improvements of the global network/security services that provides the most value and to be an interaction point driving the solutions forward.

In close collaborating with our internal customers and external strategic partners, you will increase the quality and efficiency for IT Network infrastructure and planning for future growth.

 

Responsibilities and Challenges

  • Contribute in driving a common infrastructure design and architecture, being compliant with related policies
  • Contribute in securing documentation being correctly updated
  • Identifying opportunities for service improvements.
  • To ensure adequate communication with the customer(s) for service-related enquiries and issues.
  • To serve as the point of escalation for relevant incidents
  • Collecting feedback and requirements from customers and other stakeholders
  • Contributing to an effective service monitoring, performance and capacity utilization.
  • Contribute to that Process and routines are well defined and documentation being correctly updated
  • Contribute keeping service in the service catalogue updated and maintained.
  • Contributing in analysing and review of actual service performance against Service Level Agreements (SLA) and Operation Level Agreements (OLAs).

 

Tasks for agreed Products and Services

  • Support and develop the ASSA ABLOY Global Remote Access Solution.
  • Assist in Network and security related improvements
  • Maintain and handle the services included in the GSSC Network portfolio
  • Contributing in keeping monitoring systems updated
  • Contribute to network infrastructure improvements
  • Contribute in establishment of processes for well-defined Service requests and operations
  • Contribute in supporting infrastructure security services

Qualifications

  • Documented expertise and skills in Global Remote Access Solution Services
  • Long experience in working with global carriers
  • Possess a strong Customer orientation
  • Strong understanding of Infrastructure Services
  • Skills in Architecture design and documentation
  • High level of verbal and written communication and presentation skills
  • Possess a strong Customer orientation, analytical and communication skills and communicate results at a level consistent with the target audience.
  • Travel and fieldwork may including international travel, therefore employee must possess a valid Passport and can acquire valid visas.
  • Highly organized, Pro-active, Self-motivated, Excellent team player with a positive mind set
  • Profound communication skills to build relationships with stakeholders in a global organization
  • Experience from working in a global organization
  • Plus is if applicant has documented skill within areas such as; WAN, Routing, Switching, client VPN, Firewall, URL filtering and Load Balancer
  • Process oriented approach

 

Language Skills                  

  • Ability effectively communicate in English language verbally and in writing.     

We Offer  

  • Stable employment in a friendly international atmosphere 
  • Flexible ways of working (flexible working hours and home office)
  • Private Medical Care  
  • Multisport & Benefit cards  
  • Mobile phone  
  • In-house free English classes  
  • Ergonomic workstations with necessary tools and equipment 
  • Chill-out zone with PlayStation4 and table football
  • Fresh fruits every day
  • Lunch Card 
“Let’s open the doors to the future – together!

Working for ASSA ABLOY means that you will be part of a dynamic environment, developing innovative solutions to improve our customers' lives. As the global leader in door opening solutions we are using the latest technologies to open doors to events, hospitals, education, homes, hotels, airports and businesses. Joining ASSA ABLOY means being part of a fast-moving company with many opportunities.
Would you like to join us in opening doors of the future?

We kindly ask all candidates interested in the offer to submit your application online. Please note that we will contact only selected candidates.     

Your CV should be annexed with a consent clause for the processing of your personal data in connection with the recruitment process.
"I hereby agree to the processing of my personal data by the company ASSA ABLOY Opening Solutions Poland S.A. with its registered office in Leszno in the scope mentioned in art. 22 (1) § 1 of the Labor Code in order to implement the recruitment process (legal basis: 22 (1) §1 of the Labor Code in connection with Article 6 (1) (a) of the Regulation of 27 April 2016 on protection natural persons in connection with the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (hereinafter referred to as the "Regulation")". 
 
If you would like us to be able to consider your application in future recruitments, it is necessary to consent to the processing of your personal data in relation to future recruitments, according to the following pattern: "I consent to the processing of my personal data for the purposes necessary for the recruitment process as well as future recruitments." 

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