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Senior Network Services Engineer

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 18.09.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.
    Senior Network Services Engineer # 109166
    Workplace: Warszawa


    Connectivity Services is part of the Group CTO organization within Credit Suisse and delivers global Telecommunication services in partnership with the firm’s strategic outsourced vendors BT and Swisscom (BTSC).

    Primary services include Data, Voice and Security Networks including Carrier and Telecommunications infrastructure.

    Organizationally, Connectivity Services provides Product Management, Network Engineering standards and regional Infrastructure and Operations services across Switzerland, EMEA, APAC & AMER regions.

    Role Description:

    A new team is being established specialising in Network Monitoring, Analytics, Tools and Automation. The team will be a critical function within Connectivity Services.

    We are looking for the Network Services & Automation Team Leader to join our growing team and be responsible for leading and establishing this new specialist team.

    This role is a phenomenal opportunity to develop, grow and lead a new team who will make positive change and influence decisions in a complex environment as we move forward with next generation technologies (Automation, Cloud, Hybrid IT).

    You  will be expected to lead the team in respect to:

    • Recruitment and initial on-boarding
    • You will lead and develop a strategy for the Automation Team
    • You will be responsible for Book of Work (scope, progress, status, reporting & prioritization)
    • You will represent the team in local, regional and global forums
    • You will be taking care of Day to Day functional and organisation management of the team
    • You will be evaluating, recommending, deploying and operationalizing tools and products that support the required monitoring and analytics frameworks
    • You will evaluate and enhance reporting (including periodic, ad-hoc and self-service dashboards)
    • You will support the goal to achieve efficiencies through automation tools and techniques. Develop a strategy to report on key efficiency metrics
    • You will develop procedures to report network availability, reliability, capacity or utilization as well as develop strategies, identify requirements and define specifications for automation systems
    • You will participate and support troubleshooting process definition
    • You will provide advanced troubleshooting assistance and routinely collaborate with various CS teams on operational issues, projects and initiatives
    • You will liaise with technical colleagues, vendors and product specialists to define and implement network services and products; with specific emphasis on the tooling, monitoring, operating, delivery and analysis features and functions

    Open to discussing flexible/agile working.


    • You have prior experience of leading a technical team and utilizing their skills to deliver positive outcomes
    • You have experience of working within a network or IT infrastructure function
    • You have an understanding of industry solutions and vendors for network management and performance monitoring
    • You are able to interpret technical analysis and utilize it to inform decision-making
    • You possess good written and verbal communication skills coupled with good interpersonal and consultative skills
    • You have the ability to engage with different cultures and people at several levels in an organization

    For more information visit Technology Careers.

    We offer

    • Private medical care
    • Life insurance
    • Pension plan
    • Charity days
    • Training and development
    • Internal Mobility

    Other optional

    • Language training course
    • Mentoring
    • Family – nursery and kindergarten funding, gift vouchers for Christmas
    • Parking allowance
    • Health promotion: Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.) 
    • Employee discounts on various products and services (event tickets, consumer products, etc.)
    • Relocation package
    • Employee Referral Program
    • Flexible work schedule and working from home (home office)

    Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.

    If you apply for this role this means you agree with the following statement:


    “Through my application for a role with Credit Suisse (Poland) sp. z.o.o. (the Company) I hereby authorize the Company to process my personal data for the purposes of job recruitment. Furthermore I declare that I am aware of the voluntary submission of data and I am informed about the right to access the data and the right to correct it, pursuant to the Personal Data Protection Act of 29 August 1997 (Journal of Laws [Dz.U] No. 133, item 883)”. I authorize Company to process my personal data for future recruitment processes.


    Furthermore, I authorize Credit Suisse Group AG and its’ affiliates, Taleo (UK) Limited, cut-e AG Kleiner Burstah 12 and milch & zucker The Marketing & Software Company AG to process my personal data.


    Credit Suisse and affiliates registration details.-


    Credit Suisse (Poland) sp. z.o.o                                               Registered office - 1 Icchoka Lejba Pereca street, 00 - 849 Warsaw
    Credit Suisse Group AG                                                           Registered office - Paradeplatz 8, 8001 Zurich, Switzerland and its’ affiliates
    Taleo (UK) Limited                                                                  Registered office - 78-586 Chiswick High Road, London W4 5RP, United Kingdom,
    Cut-e AG Kleiner Burstah 12                                                   Registered office - 20457 Hamburg, Germany and
    Milch & Zucker The Marketing & Software Company AG     Registered office -  Küchlerstraße 1, 61231 Bad Nauheim”