Oferta pracy

Senior Order Management Professional

Schaeffler Global Services Europe Sp. z o.o.

Schaeffler Global Services Europe Sp. z o.o.

plac Nowy Targ 28

Stare Miasto


Your responsibilities

Receive order and check against contract

• Plausibility check of the commercial conditions; comparison of specifications; contract review, credit check;

• Coordination of changes/differences in commercial condition and missing information with Internal Sales,

• Review of Schaeffler Store data and, if necessary, insertion of the price, comparison of quotation and order.

• Maintenance of reason for rejection in the offer (reason for rejection "order received")

• If applicable, check order confirmation prerequisites (e.g. letter of credit, financing, export control) and check against order book

Create and book order

• Manual Entry of order data in the operational ERP system

• One-time Setup EDI Delivery Schedule Header

• Maintenance and rebooking of sales orders, EDI Header and Frame Contracts in case of production relocation or Phase-In/Phase-Out Process based on Input/Advise from “Perform manual Scheduling”

Trigger Capacity Check

• Validation of confirmation date vs. Lead time and/or inquiry

• Handover to Demand Processing in case of deviations

Create and send order confirmation

• Send mass order confirmations to dedicated customers

• Manual Rework of Order Confirmations based on agreed service level

Our requirements

  • University degree

  • A minimum of 2 years' proven experience in a customer service or demand management position of an international organization

  • Comprehensive knowledge of Schaeffler Group's market and products

  • Excellent English and advanced German language skills (C-Level)

  • Knowledge of SAP R/3 SD Module, SAP APO, Salesforce Service Cloud advantageous

  • Good verbal and written communication skills

What we offer

  • Opportunity to work in a start up atmosphere

  • Long-term, stable employment

  • Market remuneration

  • Modern office in the center of Wroclaw

  • Package of benefits including medical care

  • Career and development opportunities

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.


Schaeffler Global Services Europe Sp. z o.o.

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

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