Getinge Shared Services sp. z o.o.

Senior OtC Specialist (Collection&Accounting) 2nd shift

Getinge Shared Services sp. z o.o.O firmie

Getinge Shared Services sp. z o.o.

Stanisława Klimeckiego 1

Kraków

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GETINGE is a global leading supplier of innovative medtech products and solutions within healthcare and life science.
 
We employ more than 10 000 talented employees across the globe who deliver innovative products and solutions that contribute to quality enhancement and cost efficiency within healthcare and life science. At Getinge you are involved in the creation of sustainable healthcare for future generations.
 
GETINGE is active in over 40 countries and generates sales exceeding SEK 22,5 billion. We operate in more than 40 countries and conduct sales in more than 150 countries. Join us in this exciting journey!
 
Getinge SSC is a Shared Service Center that provides finance & accounting, customer service support services to the entities within Getinge in EMEA Region. We offer great opportunity to develop your carrier path in the international environment and be important part of Getinge Shared Service Center.
Senior OtC Specialist (Collection&Accounting) 2nd shift
Workplace: Kraków

Senior OtC Specialist performs as an Order to cash subject matter expert. Has a strong end-to-end processes expertise, coaches and provides assistance for the Team, Team Leader and business in day to day operation, training and development of junior colleagues. Self-driven person requires minimum or no supervision.

Main objective of this position, apart from fulfilling daily collection tasks and meeting team and individual collection targets, will be process documentation, proposing improvements as well as participating in identifying and resolving repeating issues.

If you are interested we invite you to read on!

 

Main responsibilities:

  • Meets deadlines and demonstrates high quality when processing collection process: regular contact with portfolio of given customers (mostly via call, e-mail as well), negotiating payments, identifying disputes, payment promises, payment applications, account reconciliations, etc.
  • Handling more difficult collection cases and supports other team members in solving disputes.
  • Proactive Customer relationship building, continually seeking ways to improve customer satisfaction, communication and query resolution.
  • Achieves monthly targets for overdue level and overview overdue targets execution for junior specialists and specialists.
  • Partners effectively with stakeholders to achieve common goals; engages team members and leverages team knowledge.
  • Actively contributes with daily activities, pre-close and month end closing processes.
  • Prepares and reviews daily and ad-hoc reporting within agreed SLAs.
  • Designs, develops and approves process documentation based on knowledge transfer and gained experience.
  • Participates and may lead local and global processes improvement initiatives. Coaches junior analysts and analysts on identifying and managing process improvement projects.
  • Complies and ensures the operation is aligned with company’s policies and procedures.
  • Identifies issues or risks and proactively works to resolve, involving management on a needed basis.
  • Supporting Team leader with ad-hoc tasks and developing the Team. Assisting with escalations which have been referred to the Supervisor.

Requirements:

  • Good knowledge of Microsoft Office (especially Excel) and SAP.
  • Fluent English (written and oral) required.
  • 3-5 years of relevant experience in a Shared Services in Collection Department at least as Collection Specialist.
  • Very good communication skills especially via calls, ability to maintain professional business contacts with customers, ability to take difficult cases and discussions.
  • Strong interpersonal and communication skills and the ability to maintain professional business contacts.
  • Very good Customer Service skills and strong customer driven focus.
  • Analytical mindset and accuracy.
  • Ability to work under pressure and toward deadlines.
  • Pro-activeness, improvements driver, problem solver.
  • Working time according to East Cost US time (14:00-22:00).

We offer:

  • Very attractive working conditions.
  • Interesting and stable job in multinational company.
  • Friendly work environment.
  • Open and friendly organizational culture.
  • Opportunity for interesting development path within accounting.
  • Participation in projects.
  • Additional benefit package for working second shift.
  • Professional trainings.

Getinge Shared Services Sp. z o.o.
Klimeckiego 1, 30-705 Cracow

Uprzejmie prosimy o dołączenie do CV poniższego oświadczenia:

Please include the following statement: „I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883).” 

Jednocześnie informujemy, że:

  1. Administratorem danych osobowych jest Getinge Shared Services sp. z o.o. z siedzibą w Krakowie,  ul. Klimeckiego 1, 30-705 Kraków. 
  2. Podstawą przetwarzania danych jest Pana/i zgoda (art. 6 ust. 1 lit. a RODO - ROZPORZĄDZENIA PARLAMENTU EUROPEJSKIEGO I RADY (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (ogólne rozporządzenie o ochronie danych).
  3. Celem przetwarzania danych jest przeprowadzenie rekrutacji na stanowisko Senior OtC Specialist (Collection&Accounting) 2nd shift a także przeprowadzenie przyszłych rekrutacji.
  4. Dane osobowe będą przetwarzane przez czas niezbędny do wykonania czynności, o których mowa w pkt. 3 powyżej oraz 18 miesięcy po zakończeniu danej rekrutacji. Nie uchybia to sytuacjom, gdy obowiązujące przepisy prawa nakładają na Administratora danych obowiązek lub uprawnienie do przetwarzania danych osobowych przez okres dłuższy.
  5. Nie jest Pan/i zobowiązany/-a do podania niniejszych danych. Podanie niniejszych danych nie jest wymogiem ustawowym ani umownym. Niepodanie niniejszych danych skutkuje niemożnością wzięcia udziału w rekrutacji.
  6. Ma Pan/i prawo:

a) cofnąć zgodę w dowolnym momencie, lecz nie wpływa to na zgodność z prawem przetwarzania danych osobowych przed cofnięciem tej zgody;

b) wnieść sprzeciw wobec przetwarzania swoich danych osobowych;

c)  żądania dostępu do swoich danych osobowych, sprostowania ich oraz ich usunięcia, a także prawo żądania ograniczenia przetwarzania swoich danych osobowych i ich przenoszenia.

d) do wniesienia skargi do organu nadzorczego.

GETINGE is a global leading supplier of innovative medtech products and solutions within healthcare and life science.
 
We employ more than 10 000 talented employees across the globe who deliver innovative products and solutions that contribute to quality enhancement and cost efficiency within healthcare and life science. At Getinge you are involved in the creation of sustainable healthcare for future generations.
 
GETINGE is active in over 40 countries and generates sales exceeding SEK 22,5 billion. We operate in more than 40 countries and conduct sales in more than 150 countries. Join us in this exciting journey!
 
Getinge SSC is a Shared Service Center that provides finance & accounting, customer service support services to the entities within Getinge in EMEA Region. We offer great opportunity to develop your carrier path in the international environment and be important part of Getinge Shared Service Center.
Senior OtC Specialist (Collection&Accounting) 2nd shift

Senior OtC Specialist performs as an Order to cash subject matter expert. Has a strong end-to-end processes expertise, coaches and provides assistance for the Team, Team Leader and business in day to day operation, training and development of junior colleagues. Self-driven person requires minimum or no supervision.

Main objective of this position, apart from fulfilling daily collection tasks and meeting team and individual collection targets, will be process documentation, proposing improvements as well as participating in identifying and resolving repeating issues.

If you are interested we invite you to read on!

 

Main responsibilities:

  • Meets deadlines and demonstrates high quality when processing collection process: regular contact with portfolio of given customers (mostly via call, e-mail as well), negotiating payments, identifying disputes, payment promises, payment applications, account reconciliations, etc.
  • Handling more difficult collection cases and supports other team members in solving disputes.
  • Proactive Customer relationship building, continually seeking ways to improve customer satisfaction, communication and query resolution.
  • Achieves monthly targets for overdue level and overview overdue targets execution for junior specialists and specialists.
  • Partners effectively with stakeholders to achieve common goals; engages team members and leverages team knowledge.
  • Actively contributes with daily activities, pre-close and month end closing processes.
  • Prepares and reviews daily and ad-hoc reporting within agreed SLAs.
  • Designs, develops and approves process documentation based on knowledge transfer and gained experience.
  • Participates and may lead local and global processes improvement initiatives. Coaches junior analysts and analysts on identifying and managing process improvement projects.
  • Complies and ensures the operation is aligned with company’s policies and procedures.
  • Identifies issues or risks and proactively works to resolve, involving management on a needed basis.
  • Supporting Team leader with ad-hoc tasks and developing the Team. Assisting with escalations which have been referred to the Supervisor.

Requirements:

  • Good knowledge of Microsoft Office (especially Excel) and SAP.
  • Fluent English (written and oral) required.
  • 3-5 years of relevant experience in a Shared Services in Collection Department at least as Collection Specialist.
  • Very good communication skills especially via calls, ability to maintain professional business contacts with customers, ability to take difficult cases and discussions.
  • Strong interpersonal and communication skills and the ability to maintain professional business contacts.
  • Very good Customer Service skills and strong customer driven focus.
  • Analytical mindset and accuracy.
  • Ability to work under pressure and toward deadlines.
  • Pro-activeness, improvements driver, problem solver.
  • Working time according to East Cost US time (14:00-22:00).

We offer:

  • Very attractive working conditions.
  • Interesting and stable job in multinational company.
  • Friendly work environment.
  • Open and friendly organizational culture.
  • Opportunity for interesting development path within accounting.
  • Participation in projects.
  • Additional benefit package for working second shift.
  • Professional trainings.

Uprzejmie prosimy o dołączenie do CV poniższego oświadczenia:

Please include the following statement: „I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883).” 

Jednocześnie informujemy, że:

  1. Administratorem danych osobowych jest Getinge Shared Services sp. z o.o. z siedzibą w Krakowie,  ul. Klimeckiego 1, 30-705 Kraków. 
  2. Podstawą przetwarzania danych jest Pana/i zgoda (art. 6 ust. 1 lit. a RODO - ROZPORZĄDZENIA PARLAMENTU EUROPEJSKIEGO I RADY (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (ogólne rozporządzenie o ochronie danych).
  3. Celem przetwarzania danych jest przeprowadzenie rekrutacji na stanowisko Senior OtC Specialist (Collection&Accounting) 2nd shift a także przeprowadzenie przyszłych rekrutacji.
  4. Dane osobowe będą przetwarzane przez czas niezbędny do wykonania czynności, o których mowa w pkt. 3 powyżej oraz 18 miesięcy po zakończeniu danej rekrutacji. Nie uchybia to sytuacjom, gdy obowiązujące przepisy prawa nakładają na Administratora danych obowiązek lub uprawnienie do przetwarzania danych osobowych przez okres dłuższy.
  5. Nie jest Pan/i zobowiązany/-a do podania niniejszych danych. Podanie niniejszych danych nie jest wymogiem ustawowym ani umownym. Niepodanie niniejszych danych skutkuje niemożnością wzięcia udziału w rekrutacji.
  6. Ma Pan/i prawo:

a) cofnąć zgodę w dowolnym momencie, lecz nie wpływa to na zgodność z prawem przetwarzania danych osobowych przed cofnięciem tej zgody;

b) wnieść sprzeciw wobec przetwarzania swoich danych osobowych;

c)  żądania dostępu do swoich danych osobowych, sprostowania ich oraz ich usunięcia, a także prawo żądania ograniczenia przetwarzania swoich danych osobowych i ich przenoszenia.

d) do wniesienia skargi do organu nadzorczego.

Getinge Shared Services Sp. z o.o.
Klimeckiego 1, 30-705 Cracow

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