sharing the costs of sports activities
Senior PMO Manager
HSBC Service Delivery (Polska) Sp. z o.o.
- Kapelanka 42a, Dębniki, KrakówKraków, Lesser Poland
- offer expired over a month ago
- contract of employment
- manager / supervisor
- remote recruitment
- запрошуємо працівників з України
Customers / Stakeholders
Build and manage key relationships with internal and external senior stakeholders.
Understand stakeholders' objectives, direction, priorities and challenges, managing and addressing concerns and objections
Influence and collaborate with stakeholders, to build consensus and shape change outcomes.
Foster open communication which anticipates stakeholder expectations.
Champion and embed outstanding service and customer advocacy.
Leadership & Teamwork
Promote a culture of continuous innovation, challenge the approach and apply knowledge of relevant latest developments.
Define detailed responsibilities and objectives for Finance Workstream PMO team.
Provide regular constructive feedback and coaching to Finance Workstream PMs to improve their performance and support development and career progression.
Act as a role model to create and maintain a collaborative team environment which supports on the job learning and self-driven development.
Promote learning and development with a focus on key areas such as standard methodologies e.g. CF.
Promote the Group’s Values and strategy by driving engagement e.g. through timely communication.
Operational Effectiveness & Control
Manage all regulatory and compliance matters and Non-Financial Risks(NFRs).
Implement best practice in risk policies and governance frameworks.
Track progress of mitigating actions for risks/issues/ dependencies and highlights any scope change.
Anticipate risks/ issues/dependencies that are not easily evident and help others to recognise them.
Promote ethical management of risk across project / programme / sub function portfolio.
Create an environment which anticipates risk, ensuring action is taken to quantify and mitigate them.
Communicate changes in policy and governance effectively, reinforcing risk processes within the project / programme team.
Graduate level education e.g. a Bachelor’s degree in business, finance, related field or equivalent experience (essential)
Relevant Project/Programme management professional qualification such as PMP or Prince 2 (preferred)
Proven PMO experience in a large programme or portfolio role
Strong experience of using Clarity, CA Workbench, SharePoint (desirable but not essential)
Strong knowledge and proven delivery in line with Change Framework standards
Proven flexibility and leadership track record in dynamic environments, with the ability to support & direct teams with diverse backgrounds and skill-sets, both locally and offshore and to maintain a global perspective
Excellent analytic and problem solving skills
Strong leadership, management, decision-making, and interpersonal skills including the ability to listen to and influence stakeholders at all levels, and to build consensus among a wide range of internal and external customers with conflicting priorities
Proven ability to provide expert leadership to continuously improve PMO practice
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
corporate sports team
doctor’s duty hours in the office
retirement pension plan
no dress code
video games at work
coffee / tea
parking space for employees
extra social benefits
employee referral program
opportunity to obtain permits and licenses
Welcome to HSBC!
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.