Senior Product Manager (Kio Cloud)

Technologies we use

Your responsibilities

• Lead product development, design and strategy of the Kio Cloud, all APIs, BLE-based Location Engine algorithm development and AI model development for Thermal Occupancy Engines

• Work with the Kio Cloud engineering team (software engineers, data scientists) and key cross-functional 3rd party partners to prioritize and deliver the roadmap

• Work closely with other departments to ensure alignment on the vision and execution (R&D, Operations, Sales, Marketing, Customer Success, etc.)

• Lead requirements gathering effort on the epics and stories as needed — consulting with product management and other stakeholders

• Lead and devise strategic experiments and exploratory tests to continually enhance overall computation engine performance as well as the platform’s ability to learn

• Engage and work closely with data scientists and engineers, helping prioritize features, tracking and validating product development and working on product launch plans

• Participate and provide product guidance on over-engineering and data science innovation initiatives

• Participate in product pilot and rollout testing

• Work with key stakeholders to develop strategic initiatives and then work to evolve those initiatives into detailed programs/ project plans (including roadmaps, budget, and resource planning)

• Provide expert guidance on pre-rollout test strategy and best practices

• Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders

• Track project timeline and ensure key milestones are met

• Manage all aspects of the rolled-out product, including customer feedback, requirements, and issues

Our requirements

This is how we organize our work

What we offer

KPIs:

• Revenue of the product

• Product and feature deployments up to twice weekly

• Specific product goals (Not listing these publicly as they relate to our IP)

• Backlog prioritization kept up to date with Sprint planning and delivery schedules

• Roadmap updates on a quarterly basis

• Writing PRDs, features are thoroughly documented and simple to understand; support requests are kept within target levels

• Built and can use/present product analytics data to ensure we are capturing key insights about product performance in the wild

Kontakt.io Virtues and Culture

• Lead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customers need and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first

• Have a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve

• Challenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment

• Execute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings

• Act with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.