Oferta pracy

Infosys Poland Sp. z o.o.

Senior SAP TAX/Onesource Product Analyst (Supervisor)

Infosys Poland Sp. z o.o.O firmie

Infosys Poland Sp. z o.o.

Strzegomska 142A

Wrocław

Infosys Poland - who we are?
Our Polish unit employs 2,300 highly qualified professionals, providing BPM. HRO and ITO services for 27 clients from all around the world in over 28 languages. Our key areas of services are tax management, master data management, finance & accounting, sourcing & procurement, business transformation projects and audit services.

Do you have experience in SAP TAX area?
That’s great! Join us and become …

Senior SAP TAX/Onesource Product Analyst (Supervisor)

Requirements:

  • 8+ years’ experience in a large business system environment, performing business analysis, business development, and/or project management with a preferred focus on SAP Tax and Onesource Indirect Tax.
  • 5 to 6 years’ hands-on experience in Onesource Indirect Tax configuration
  • 5 to 6 years’ hands-on experience in SAP Indirect Tax configuration with EU specialization, as well as SAP integration to Onesource (Global Next) or other third-party tax solutions in EU and GCC countries
  • Must have hands-on experience with Company Code setup, Trans Editors, Authority and Rule customization, TCQ’s, Product Mapping, Product Qualifiers, Customer Exemptions, etc.
  • Must have knowledge on entire set up of third-party indirect tax solutions
  • Must have hands-on experience in SAP indirect tax configuration and reporting
  • 3 to 4 years’ hands-on experience in production support (primarily in SAP and/or Onesource Indirect Tax)
  • Preferred 2 to 3 years’ experience in SAP Extended Withholding Tax
  • Preferred 2 to 3 years’ experience in SAP SD, MM, FI-AP/AR configuration and master data integration

Other Requirements

  • Must be proficient in speaking and writing in English
  • Demonstrate an inclusive and globally aware mindset
  • Ability and flexibility to work in a virtual environment across multiple time zones
  • Flexibility to work non-standard hours in supporting global production systems

If yes want you’re in our Team!

Key Responsibilities:

  • Leads the resolution of L3 tickets alongside Assistant Product Managers and Product Managers
  • Leads enhancement request, business operational request, and service request fulfillment
  • Leads development of requirements and validation of designated enhancements
  • Designs and implements technical solutions for tax changes in SAP/Onesource
  • Works with ECC SD, MM, FI, T&E and ABAP teams on functional design changes
  • Interacts with Environments team to resolve system health issues and manage product upgrades
  • Manages change control for configurations and system upgrades, including regression testing and coordination of user acceptance testing
  • Maintains tax-related functional and technical documentation
  • Able to perform the Implementation/Roll-out projects & handling support issues without escalations
  • Analyzes and deciphers diverse requirements from multiple countries
  • Collaborates with the team to classify and prioritize defects related to the process/product and makes decisions based on assessments
  • Develops and delivers presentations to help clients understand their product’s functionality
  • Creates executive summaries to help clients understand the functional and financial impacts of issues
  • Manages impacts to other processes and products
  • Leverages feedback solicited from the business into workload prioritization efforts
  • Oversees product update and enhancement lifecycle with emphasis on demand, requirements, validation, and securing business signoff
  • Participates in requirements review, test case reviews, and user acceptance testing for functionality
  • Manages functional incidents and service requests through full lifecycle (through closure)
  • Provides technical incident, service request, and problem tickets management oversight and prioritization
  • Provides major incident oversight and communicates status to the business in a timely manner
  • Oversees SLA compliance for all workloads and re-prioritizes tickets if necessary
  • Understands and assesses the financial impacts of incidents related to disrupted product processes – assisting the business work through complex errors and reconciliations
  • Conducts analysis of application lifecycle to identify design flaws and realize process efficiencies
  • Works with HR staff to recruit, interview, hire appropriate employees
  • Coaches, mentors, and develops team members, including overseeing new employee onboarding and providing career development planning
  • Proficient at people management, budgeting and managing the project
  • Prepares periodic reports for management as necessary to track strategic goal accomplishment

We Offer:

  • Attractive Social Benefits
  • Medical Care
  • Great atmosphere
  • International projects
  • Trainings & Courses
  • Opportunity to develop your career
Our Polish unit employs 2,300 highly qualified professionals, providing BPM. HRO and ITO services for 27 clients from all around the world in over 28 languages. Our key areas of services are tax management, master data management, finance & accounting, sourcing & procurement, business transformation projects and audit services.

Do you have experience in SAP TAX area?
That’s great! Join us and become …

Senior SAP TAX/Onesource Product Analyst (Supervisor)

Key Responsibilities:

  • Leads the resolution of L3 tickets alongside Assistant Product Managers and Product Managers
  • Leads enhancement request, business operational request, and service request fulfillment
  • Leads development of requirements and validation of designated enhancements
  • Designs and implements technical solutions for tax changes in SAP/Onesource
  • Works with ECC SD, MM, FI, T&E and ABAP teams on functional design changes
  • Interacts with Environments team to resolve system health issues and manage product upgrades
  • Manages change control for configurations and system upgrades, including regression testing and coordination of user acceptance testing
  • Maintains tax-related functional and technical documentation
  • Able to perform the Implementation/Roll-out projects & handling support issues without escalations
  • Analyzes and deciphers diverse requirements from multiple countries
  • Collaborates with the team to classify and prioritize defects related to the process/product and makes decisions based on assessments
  • Develops and delivers presentations to help clients understand their product’s functionality
  • Creates executive summaries to help clients understand the functional and financial impacts of issues
  • Manages impacts to other processes and products
  • Leverages feedback solicited from the business into workload prioritization efforts
  • Oversees product update and enhancement lifecycle with emphasis on demand, requirements, validation, and securing business signoff
  • Participates in requirements review, test case reviews, and user acceptance testing for functionality
  • Manages functional incidents and service requests through full lifecycle (through closure)
  • Provides technical incident, service request, and problem tickets management oversight and prioritization
  • Provides major incident oversight and communicates status to the business in a timely manner
  • Oversees SLA compliance for all workloads and re-prioritizes tickets if necessary
  • Understands and assesses the financial impacts of incidents related to disrupted product processes – assisting the business work through complex errors and reconciliations
  • Conducts analysis of application lifecycle to identify design flaws and realize process efficiencies
  • Works with HR staff to recruit, interview, hire appropriate employees
  • Coaches, mentors, and develops team members, including overseeing new employee onboarding and providing career development planning
  • Proficient at people management, budgeting and managing the project
  • Prepares periodic reports for management as necessary to track strategic goal accomplishment

Requirements:

  • 8+ years’ experience in a large business system environment, performing business analysis, business development, and/or project management with a preferred focus on SAP Tax and Onesource Indirect Tax.
  • 5 to 6 years’ hands-on experience in Onesource Indirect Tax configuration
  • 5 to 6 years’ hands-on experience in SAP Indirect Tax configuration with EU specialization, as well as SAP integration to Onesource (Global Next) or other third-party tax solutions in EU and GCC countries
  • Must have hands-on experience with Company Code setup, Trans Editors, Authority and Rule customization, TCQ’s, Product Mapping, Product Qualifiers, Customer Exemptions, etc.
  • Must have knowledge on entire set up of third-party indirect tax solutions
  • Must have hands-on experience in SAP indirect tax configuration and reporting
  • 3 to 4 years’ hands-on experience in production support (primarily in SAP and/or Onesource Indirect Tax)
  • Preferred 2 to 3 years’ experience in SAP Extended Withholding Tax
  • Preferred 2 to 3 years’ experience in SAP SD, MM, FI-AP/AR configuration and master data integration

Other Requirements

  • Must be proficient in speaking and writing in English
  • Demonstrate an inclusive and globally aware mindset
  • Ability and flexibility to work in a virtual environment across multiple time zones
  • Flexibility to work non-standard hours in supporting global production systems

If yes want you’re in our Team!

We Offer:

  • Attractive Social Benefits
  • Medical Care
  • Great atmosphere
  • International projects
  • Trainings & Courses
  • Opportunity to develop your career

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