Senior Project Manager

WE ARE

At SoftServe, we are advisors and providers who operate at the cutting-edge of technology. With you, we set goals and reach them to grow together better, learning from both successes and mistakes. We are a team of 9 000+ thinkers and makers in more than 30 offices worldwide, true professionals, and good people, who like what we do and do it well.

We are a leading software developer in Europe and the largest Ukrainian IT company, comprising areas from Engineering to Architecture, Business Analytics to Project Management, Artificial Intelligence to Customer Support solutions, and so much more. Here you can choose from a variety of paths to grow your career.

Our customers are Financial Services companies undergoing a revolution that is redefining the industry as digital channels become the primary contact point of daily operations. Most of our customers are investment, insurance companies, banks.

YOU ARE

• Proficient in establishing consistent project management processes within the project (scope/schedule, quality, communication, stakeholders, risks, integration management)
• Establishing proper communication with client's technical team and product owner 
• Managing the client expectations; monitoring and contributing to the increase of CSAT; facilitating the project-related client communication at all levels  
• Proficient in mitigation of conflicts and communication problems arising within services
• Strong in leading/guiding teams of engineers to drive them, decompose the complexity to tasks, communicate and convince around that 
• Experienced in motivating, guiding, coaching, and encouraging direct subordinates 
• Ensuring the effectiveness of the project team structure 
• Identifying the resources required for successful project execution, such as hardware, software, and infrastructure 
• An expert in facilitating of project roadmap creation
• Experienced in managing the project-related day-to-day operational activities
• Able to establish, manage, and continuously improve service and process-related metrics
• The one who can provide project status reports to the stakeholders in business language, while still being able to communicate on technical aspects of the project with architects and engineering leadership team

YOU WANT TO WORK WITH

• Managing teams of engineers on a day-to-day basis within SCRUM framework 
• Facilitating communication with the product owner and engineering team on requirements, priorities, and delivery milestones
• Requirements decomposition facilitation, scope items estimation, and WBS development 
• Reviewing technical specifications and architecture documentation, facilitating communication with architecture team on identified discrepancies or potential risks 
• Project scope management, timely identification of scope changes, analyzing their impact on schedule and budget, proper communication to Change Review Board and project stakeholders 
• Performing risk assessment, defining dependencies and assumptions Defining and gathering project health metrics
• Controlling project progress against defined and agreed with the customer milestones/budgets and project status reporting to stakeholders on a regular basis 
• Regular team performance review, timely identification, and removal of roadblocks on the team way to success 
• Business development
• Presales process management

TOGETHER WE WILL

• Make changes on a bigger scale, taking on challenges while developing oneself professionally and personally daily 
• Grow business domain
• Create an Excellent team atmosphere 
• Take part in internal and external event 
• Give you access to learning management systems for your personal and professional growth 
• Care about your individual initiatives as we are open for them, just come and share your ideas