Senior Reporting Specialist


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Rekrutacja zdalna

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Towarowa 25A


Senior Reporting SpecialistNumer ref.: Location: Warszawa

The Role Responsibilities

This new role is a highly varied one with the opportunity to work across all areas of the cyber awareness team. A key growth area in the team is measuring the impact of our awareness efforts. With a good head for data insights, trending and reporting, you will also partner with the Head of Awareness Operations and reporting to evolve the way we measure culture change, including developing phishing surveys/ testing, designing awareness surveys and crafting visually impactful reports for the business to demonstrate behaviour change and risk reduction across the many different roles in the Bank. You will have the chance to partner with all team leads on multiple awareness initiatives, including:

  • General Employee Awareness - design and create immersive, thought provoking and holistic awareness campaigns, and on the ground activities such as roadshows, demos and competitions to get Bank employees thinking about cyber risk and the role they play in protecting the Bank and customer information.
  • Targeted Training for High Risk Audiences - help on the design of engaging targeted learning journeys and campaigns for specific user personas and roles. Collaborate with agencies to develop any creative assets required. Work closely with Group Learning to host content and assessments on learning platforms. Review the effectiveness of training through targets and quantifiable metrics. Use data-driven insights and analysis to make continuous improvements to the programme.
  • Phishing Awareness and testing - support the design of phishing learning journeys and awareness campaigns for all employees, including targeted groups of employees. Support the measurement and testing of phishing campaigns to review effectiveness using simulation exercises, tools and surveys
  • Risk reporting around Culture - support awareness risk reporting efforts eg: KCIs, regulatory alignment. Work with the targeted awareness team to develop awareness surveys, phishing testing scenarios, and business reporting to assess the impact of the awareness programme
  • Support Regulators Audit - Support regulatory RFIs and audit as required
  • Support Monthly KCD/KCI Reporting and Metrics - Support monthly KCD/KCI metrics reporting eg: sourcing and providing required data for the above programmes. 
Our Ideal Candidate
  • Someone who is passionate about behaviour, culture and the human aspect of cyber security risk
  • At least 5 years Experiance in Operational Risk and Reporting
  • Multinational experience is a plus, especially Banking sector
  • A competent level of understanding of data and privacy, information and cyber security principles
  • Comfortable with technical jargon and proven ability to translate complex policies and technical requirements into plain English and clear call to actions for non-technical people
  • Impeccable communications skills, advanced business writing/publishing skills essential. Use of social media/digital platforms an advantage. Preferably in the technology space
  • Preferred: good level of understanding of information and cyber security risk, cyber security policies/standards, cyber culture, cyber risk reporting, risk frameworks
  • Preferred: experience in running phishing simulations and behaviour surveys
  • Preferred: experience in data analysis, using tooling and data for trending and insights especially related to employee campaigns
  • Ability to foster positive relationships with internal and external stakeholders at appropriate level
  • Ability to manage and prioritise multiple assignments with a proactive mindset
  • Impeccable oral, written and presentation skills

What we offer:

  • Career development in a fast-growing company with a clear business strategy
  • Opportunity to expand international experience and build global professional relations
  • Permanent
  • Competitive benefits package (incl. health & life insurance, pension plan, meal cards)
  • 3 days of paid volunteering leave our employees can use to support the cause of their choice
  • Convenient location (next to Rondo Daszyńskiego) with subway, tram and bus lines
  • Comfortable office space with chillout areas, free coffee/tea & fruit supply
  • Contribution to building our newest Global Business Services centre

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