Oferta pracy

Senior Service Operations Officer in Investment Product Services

NORDEA Bank Abp SA Oddział w Polsce

  • Łódź

    Łódź, Łódź
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • hybrid work
  • remote recruitment

Your responsibilities

  • Leading the team in how to ensure that the processes in scope are executed in a timely manner with high quality.

  • Taking ownership of stakeholder collaboration in the various business areas in the organization with focus on investment products.

  • Driving how to best support the team with how to work with improvements and documentation of our processes including relevant risk assessments.

  • Taking lead on the overall collaboration structure towards colleagues within Investment Product Services and in other parts of Nordea to solve issues.

  • Instructing how to drive projects within our teams' and units' scope including relevant stakeholders.

Our requirements

  • Finance-related university degree or equivalent professional experience.

  • An interest in investment products.

  • Excel and macro knowledge is a must.

  • Benefits

  • private medical care

  • life insurance

  • integration events

  • retirement pension plan

  • redeployment package

  • Training access to Udemy platform, English courses

  • Modern office and equipment

  • Attractive benefit package

About this opportunity

Welcome to the Fund Set up and Corporate Actions team. We add value by executing and improving operational processes within selected investment products, with the ambition to continuously deliver ever better experiences for our customers. As Senior Service Operations Officer in Investment Product Services you'll play a valuable role in supporting both our customers but also internal stakeholders within IT, Investment Center, and Nordea Funds, to name a few.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best - and that we imagine you share with us.

To succeed in this role, we believe that you:

* Have at least 3 years relevant banking experience.

* Have great communication skills in English, verbally and written.

* Have an analytical mindset, likes to investigate and can connect dots to create a bigger picture.

* Like to take responsibility to learn new things, not waiting for tasks to be assigned to you.

* Are a strong Team player with a flexible and open mind-set.

* Feel comfortable in dynamic and changing environment.

If this sounds like you, get in touch!

Next steps

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

NORDEA Bank Abp SA Oddział w Polsce

Nordea is a leading Nordic universal bank. We are helping our customers realise their dreams and aspirations – and we have done that for 200 years. We want to make a real difference for our customers and the communities where we operate – by being a strong and personal financial partner.

We are now looking for a Senior Service Operations Officer to join our team within Investment Product Services and take on the challenge of serving the Nordic customers by enhancing our product offerings on the Investment side.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We're more than just a Nordic bank, we're one of the largest employers in Poland. With us, you'll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

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