Oferta pracy

Senior Service Owner



Taśmowa 10



Your responsibilities

  • Facilitation and organization of creation of the IT Service Catalog

  • Communication with internal stakeholders up to CIO level

  • Development of Service layer in the Enterprise Model

  • Description of IT Services provided by respective parts of the organization

  • Promotion of the IT Service organization

  • Development and implementation of governance

  • Supporting IT Service organization

  • Professional skills development by participation in training and constant self-education

Our requirements

  • Fluent English, spoken and written (min. B2)

  • Very high communication skills

  • Analytical approach and very good problem-solving

  • Readiness for challenges and skills development

  • Coordination of temporary workforce groups

  • Proven track record from other similar positions

  • Knowledge about IT Service Management

  • Project Management and other IT related areas is a plus.

  • 5 years of experience within IT, IT Project Management, Service Management or similar with high focus on IT

What we offer

  • Employment contract

  • Buddy

  • Comprehensive onboarding program

  • Internal training catalogue and e-learning platform

  • Culture of feedback

  • Internal transition program

  • Scandinavian work culture

  • Work-life Harmony

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • corporate gym

  • christmas gifts

  • charity initiatives

  • modern & ergonomic eco-office

  • bike parking

  • canteen

Recruitment stages

CV Analysis


Telephone contact


1st Recruitment meeting


Tests (optional)


2nd Recruitment meeting (optional)



Take a 360-degree Virtual Tour of the DSV ISS Office

  • https://social.dsv.com/2QS


DSV Group is one of the world’s leading transport, freight forwarding and logistics companies. Our headquarters are located in Denmark and our offices – in more than 90 other countries.

DSV consists of following divisions: DSV ISS | DSV Road | DSV Air&Sea | DSV Solutions | DSV Services.

DSV International Shared Services (DSV ISS) in Warsaw is in a phase of dynamic development. We employ more than 1200 fantastic people and this number is constantly increasing.

We provide global IT services within areas like: Service Desk, Network, EDI, SAP, WMS, Software Development, Corporate Integration, Citrix.

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