Oferta pracy

Senior Specialist Network DDI

Schaeffler Global Services Europe Sp. z o.o.About the company

Schaeffler Global Services Europe Sp. z o.o.

plac Nowy Targ 28

Wrocław

Technologies we use

Expected

  • PowerEdge

  • HP ProLiant

  • ed Hat Enterprise Linux

  • CentOS

  • Nokia VitalQIP

Your responsibilities

  • IT Consulting

  • Global capacity forecast including amount of planned / unplanned provisioning and requests

  • Calculate technical requirements for new systems or expansions

  • Consulting of internal customers and solution definition based on product and service portfolio

  • Create and process sizing requests (GTS Procurement) for lifecycles and/or expansions

  • Support Demand Management Process for global services and products

  • Participate in relevant projects regarding services and products

  • IT Testing

  • Analyze and test new technologies as input for IT System Architecture

  • IT Change Mgmt.

  • Plan and implement firmware updates (create the support matrix, coordinate actions of local administrators, GTS infrastructure teams and vendors)

  • Participate in design of global strategies, concepts, processes and service improvements based on operational experiences

  • IT Asset & Configuration Mgmt

  • Ensure quality of global asset, configuration and inventory information

  • IT Operations

  • Day-by-day operating of IT systems

  • Ensure and continuously improve reliability and availability of IT-Systems for the Schaeffler Group

  • Monitor, analyze and resolve performance issues

  • Install and configure IT systems, software, firmware, etc.

  • Document administrative tasks

  • Reporting of service quality, availability, reliability, compliance and security

  • Health Monitoring of IT Systems to proactively avoid errors

  • Check and ensure compliance of IT systems according to the Schaeffler standards

  • Create reports with MS Reporting Services

  • Reporting of all relevant activities and tasks

  • IT Incident & Problem Mgmt

  • Incident and problem handling within the Global Team and the local administrators

  • 2nd & 3rd Level support together with local administrators in case of errors

  • Coordinate troubleshooting processes internally and with vendors (Support Calls and Escalation)

  • IT User Training

  • Create, update, communicate global service and product documentations

Our requirements

  • Education: Fluent English skills (verbal and written), intercultural knowledge, good communication skills verbal and written

  • Experience: Operational administration experience, Project coordination experiences

  • Special skills: Coordination of troubleshooting processes for complex problems in collaboration with different external vendors and internal interfaces, open-minded, targeted, business thinking, customer-focused, team-player

  • Product / Vendor Skills: Deep knowledge of Dell (e.g. Dell PowerEdge) and HP (e.g. HP ProLiant) server components, Red Hat Enterprise Linux, CentOS and Nokia VitalQIP.

What we offer

  • Opportunity to work in a start-up atmosphere

  • Long-term, stable employment

  • Market remuneration

  • Modern office in the center of Wrocław

  • Package of benefits including medical care

  • Career and development opportunities

  • Benefits

  • private medical care

  • flexible working time

  • dental care

  • extra social benefits

  • Concierge

  • Cafeteria system with tailored broad catalogue

  • Employee Engagement, Charity & CSR

Schaeffler Global Services Europe Sp. z o.o.

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

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Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

www.schaeffler.com/careers