Oferta pracy

Senior Specialist Network DDI

Schaeffler Global Services Europe Sp. z o.o.

Schaeffler Global Services Europe Sp. z o.o.

plac Nowy Targ 28


Technologies we use


  • PowerEdge

  • HP ProLiant

  • ed Hat Enterprise Linux

  • CentOS

  • Nokia VitalQIP

Your responsibilities

  • IT Consulting:

  • Global capacity forecast including amount of planned / unplanned provisioning and requests

  • Calculate technical requirements for new systems or expansions

  • Consulting of internal customers and solution definition based on product and service portfolio

  • Create and process sizing requests (GTS Procurement) for lifecycles and/or expansions

  • Support Demand Management Process for global services and products

  • Participate in relevant projects regarding services and products

  • IT Testing:

  • Analyze and test new technologies as input for IT System Architecture

  • IT Change Mgmt:

  • Plan and implement firmware updates (create the support matrix, coordinate actions of local administrators, GTS infrastructure teams and vendors)

  • Participate in design of global strategies, concepts, processes and service improvements based on operational experiences

  • IT Asset & Configuration Mgmt:

  • Ensure quality of global asset, configuration and inventory information

  • IT Operations:

  • Day-by-day operating of IT systems

  • Ensure and continuously improve reliability and availability of IT-Systems for the Schaeffler Group

  • Monitor, analyze and resolve performance issues

  • Install and configure IT systems, software, firmware, etc.

  • Document administrative tasks

  • Reporting of service quality, availability, reliability, compliance and security

  • Health Monitoring of IT Systems to proactively avoid errors

  • Check and ensure compliance of IT systems according to the Schaeffler standards

  • Create reports with MS Reporting Services

  • Reporting of all relevant activities and tasks

  • IT Incident & Problem Mgmt:

  • Incident and problem handling within the Global Team and the local administrators

  • 2nd & 3rd Level support together with local administrators in case of errors

  • Coordinate troubleshooting processes internally and with vendors (Support Calls and Escalation)

  • IT User Training:

  • Create, update, communicate global service and product documentations

Our requirements

  • Education: Fluent English skills (verbal and written), intercultural knowledge, good communication skills verbal and written

  • Experience: Operational administration experience, Project coordination experiences

  • Special skills: Coordination of troubleshooting processes for complex problems in collaboration with different external vendors and internal interfaces, open-minded, targeted, business thinking, customer-focused, team-player

  • Product / Vendor Skills: Deep knowledge of Dell (e.g. Dell PowerEdge) and HP (e.g. HP ProLiant) server components, Red Hat Enterprise Linux, CentOS and Nokia VitalQIP.

What we offer

  • Opportunity to work in a start-up atmosphere

  • Long-term, stable employment

  • Market remuneration

  • Modern office in the center of Wrocław

  • Package of benefits including medical care

  • Career and development opportunities

  • Benefits

  • private medical care

  • flexible working time

  • dental care

  • extra social benefits

  • Concierge

  • Cafeteria system with tailored broad catalogue

  • Employee Engagement, Charity & CSR

Schaeffler Global Services Europe Sp. z o.o.

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

Scroll to the company’s profile

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.