Senior Specialist with English (Industry in CST)


  • offer expired 23 days ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України


Aleje Jerozolimskie 98



Your responsibilities

  • Manage various projects including such activities: client solicitation, project reconciliation and all client-related communication at a local or regional scale

  • Track project deliverables and key milestones

  • Collect data and prepare spot-poll surveys

  • Provide advanced support to clients in terms of data analysis/interpretation

  • Review the quality of the databases in order to offer best possible industry-product and solutions

  • Prepare daily, weekly, biweekly, monthly, quarterly reports

  • Continue knowledge development in industry-related field

  • Research and provide recommendations on new best practice standards

Our requirements

  • Minimum 3+ years’ experience in a comp & ben and/or customer support environment

  • Proven facility to develop a network of contacts, internal and external, for knowledge sharing

  • Proficient communication skills and ability to communicate effectively across different levels of the organization (internally and externally) with strong abilities to present and lead projects

  • Fluent written and spoken English (C1+ minimum)

  • Very strong analytical skills and a good understanding of statistics

  • Proficient in MS Office (especially in Excel and PowerPoint)


  • Experience in direct client contact / client service

  • Continuous improvement approach

What we offer

  • Competitive salary including a variety of benefits (private healthcare, life insurance, retirement plan, sports card/culture card, MasterCard lunch card, savings plan, fruits at the office)

  • Opportunities for professional development and career growth

  • International exposure – working with teams across the globe

  • Work/life balance with flexibility to work from home

  • Subsidized language courses for native and non-native speakers

  • We promote self-education and support you in learning new things – through online and real-life conferences with our mentors based in the US and by giving you access to a premium learning platform.


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • flexible working time

  • no dress code

  • coffee / tea

  • pre-paid cards

  • charity initiatives

  • one shorter working day

What can you expect?

The Senior Specialist with English role is responsible for providing an expert advice on Mercer's products, services and methodology for Industry clients.


Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on Twitter @Mercer.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

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