Senior Tech Analyst

  • Poznań, wielkopolskie
  • Grunwaldzka 189, Poznań, Polska pokaż mapę
  • Specjalista
  • Pełny etat
  • 16.08.2019
  • Ważna jeszcze 24 dni (do 15.09.2019)

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    GSK is one of the leading global healthcare companies, driven by innovation and scientific developments. Our mission is to improve the quality of life, enabling people to do more, feel better and live longer. We conduct research aimed at improving the quality of life in three basic areas: Pharmaceuticals, Vaccines and Consumer Healthcare. In our activities, we strive to be a responsible partner, building trust-based relations with Polish healthcare system participants, focusing on dialogue and transparent cooperation. We provide Polish patients with over 300 medicines and healthcare products.

    Senior Tech Analyst
    Workplace: Poznań
    WD215345

    Your Responsibilities: 


    We are a team of IT experts, who provide excellent services for GSK sites worldwide on a daily basis. As a part of a global healthcare company, we work in a multinational environment, support around 100 000 GSK employees and over 20 000 systems in the entire company. At present, at our office in Poznan, we employ about 700 highly-skilled professionals.

    Main competencies covered by GSK IT are: Cyber Security, R&D (Labware, eTrack, Argus, Documentum), CRM applications, Mobile Applications, Manufacturing Engineering Systems, BI, Artwork and Packaging Systems, Laboratory Execution Systems (LIMS), Adobe AEM, Veeva, Salesforce, Digital Projects Delivery, AI, Knowledge Management, Hosting Infrastructure, Networks, Collaboration Tools and End-User Support.

    This role will be fundamental to building a dynamic, global DevOps team from the ground up for the Veeva Vault Product Line. Using best practices, and the collective energy of the team, we will become an exemplary model for DevOps and global collaboration.

    Key responsibilities:

    • Support activities for Veeva Vault Tech product service and delivery.
    • Respond to issues, escalations, and inquiries related to the technology.
    • Define, document, agree, monitor, measure, report and review the level of Tech services provided.
    • Ensure that the GSK Standard Processes are applied and adhered to including embedding and adopting standard ways of working in accordance with Quality Risk and Compliance policies.
    • Responsible for identification and execution of service improvements that will lead to lower cost of ownership for US Pharma and work with vendors to minimize. Support team efforts in the elimination of support and maintenance costs associated with assets by decommissioning or consolidating similar products. 
    • Agree (and deliver) product release strategy and content with Global Pharma Tech Product Managers.
    • Deliver changes to Tech Products and associated operational services against approved proposals driven by Global Pharma Tech Product Managers.
    • Support team capabilities to adapt to agile ways of working. Embed DevOps processes in delivery – ensure usability is front of mind in Tech Product development.
    • Support management and remediation of any audit or compliance findings per GSK standards (Sarbox, WADs, Security, GxP, etc) and execution of routine testing of agreed IT Continuity Plans.

    Why You?


    Basic qualifications:
    • Experience in Jira and other Agile workflow management tools
    • Experience in Business Requirement facilitation and documentation
    • Experience with Document Management, including Documentum
    • Experience in an Agile working environment, including experience with Agile methodologies. Scrum Master experience is a plus
    • Experience in DevOps, including Support design and execution
    Preferred qualifications:
    • Experience with Veeva Vault, including being Veeva Vault certified
    • Experience with Veeva PromoMats or MedComms Product lines 
    • Experience in Test Case Design and Execution 
    • Experience in automated testing - both design and execution

    Why GSK?: 

    We offer:
    • Competitive salary and bonus plan
    • Extended private medical care
    • Life insurance and pension plan
    • Sport and recreation package
    • Free car and bike parking
    • Using English on daily basis
    • Flexible working hours
    • Short Fridays
    • Home office
    • Integration events
    • Fresh fruits everyday

    You are invited to submit your application using the “Apply now” button.

    Thank you very much for your interest in development opportunities with GlaxoSmithKline.



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