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Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement: . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: [email protected]
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Senior Technical Specialist (Mainframe / zOS Automation)

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • Valid 6 hours
  • Remote recruitment
  • contract of employment
  • full-time
  • senior specialist (Senior)

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a


Technologies we use



  • REXX

  • TSO

  • JCL

  • CICS

  • IWS

  • ACF2

  • RACF

  • Confluence

  • Jira

  • Jenkins

  • Git

  • GitHub

About the project

Digital Business Automation (DigiBA) are a global function with over 250 staff in 12 countries. We are responsible for defining and implementing the strategy for a number of critical products across the organization, as well as ensuring their availability, recoverability and security.

We’re currently looking for Specialists with an expertise in Mainframe and zOS especially in the field of zOS Automation.

Your responsibilities

  • Administer and support the mainframe automation OPS/MVS product

  • Deliver automation at the quality and pace warranted by the business.

  • Ensuring delivery to the customer while adhering to established global standards and best practice

  • Maintain and exceed existing SLA’s and ensure compliance to HSBC policies at all times

  • Actively participate in achieving organizational efficiency objectives and undertake analysis on day-to-day work to drive automation on deliveries thereby minimizing repetitive and standardized tasks/processes

  • Work closely with the stakeholders to understand their requirements and deliver solution as agreed

  • Work on incidents & issues to ensure completion within agreed deadlines

  • Expect to provide the 24*7 On-call support after agreed period of time working on the product

Our requirements

  • Excellent verbal and written English skills

  • Min. 2 years of experience of IBM mainframe systems

  • Knowledge of TSO or JCL or REXX programming or CICS

  • Experience of providing production support / troubleshooting for IBM mainframe systems

  • Ability to work independently and with minimal supervision

  • On call availability


  • Experience in an automation environment coupled with a knowledge of Ops/MVS or similar mainframe automation product

  • Ability to code / script using REXX (Restructured Extended Executor) programming language.

  • Knowledge of automation techniques

  • Knowledge of Change management processes

  • Excellent problem determination skills

  • Experience of Agile methodologies – Scrum, Kanban, Lean UX

  • Experience of working with Scheduling Tools eg. Tivoli / IBM Workload Scheduler (TWS / IWS)

What we offer

  • Stable job in professional team

  • Interesting path of career in an international organization

  • Consistent scope of responsibilities

  • Private health care, employees’ benefits

  • Possibility of remote working

  • Commutable office location – Kapelanka street

  • Casual dress code

  • Cultural exchange

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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This is how we work
This is how we work