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Senior Technical Support Agent with German
Wipro IT Services
Łódź
Łódź, Łódź- offer expired 3 months ago
- contract of employment
- full-time
- senior specialist (Senior)
- home office work
- remote recruitment
Your responsibilities
Troubleshooting skills and experience in handling resets and lotus Notes environment
Troubleshooting skills on desktop and shrink-wrapped applications (MS office, Adobe etc)
Troubleshooting skills on VPN connectivity, dial up , wireless routers
Troubleshooting experience using remote control tools
Our requirements
Previous experience with IT Customer Support
Fluent in both German and English
Good interpersonal and communication skills
Customer service orientation and ability to work in a team
Excellent soft skills, communications skills (Voice & Email) to handle global customers
Computer literacy
Benefits
life insurance
fruits
retirement pension plan
coffee / tea
holiday funds
employee referral program
Multisport Card
Wipro IT Services
Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.