sharing the costs of sports activities
Senior Technical System Engineer
DASSAULT SYSTEMES SP. Z O.O.
- Kapelanka 42b, Dębniki, KrakówKraków, Lesser Poland
- offer expired 3 months ago
- contract of employment
- senior specialist (Senior)
- hybrid work
- remote recruitment
Technologies we use
About the project
Become a part of 3rd line DELMIA Apriso Support team as a Senior Specialist. You will be primarily responsible for the incident and problem management, diagnosing and isolating issues within supported services, monitor services health and initiate immediate repairing procedures for critical issues for international companies worldwide.
You will work closely with development team, clients and partners to provide fixes against issues reported by the customers.
Providing a 3rd line of Technical Support for our product
Maintaining communication with system administrators and/or implementation partners
Diagnosing problems reported by Customers and suggesting solutions or workarounds
Coordinating the implementation of solutions
Working jointly with other departments (R&D, QA, Services) in order to improve the product
Responding to queries in a shift pattern to support our 24/7 operations continuity
Experience in database administration and tuning (MS SQL Server or Oracle)
Good knowledge of SQL, PL-SQL/T-SQL
Troubleshooting and debugging skills
Administering MS Windows Server environments
Hands-on experience in PowerShell
Understanding of a software code
Bachelor/Master's degree in the related field, preferably in Computer Science
Customer orientation and high personal culture
Experience in similar role
Development opportunities we offer
technical knowledge exchange within the company
What we offer
Attractive salary, proportional to the demonstrated skills and experience
Employment in a stable company with a well-established market position
Meaningful responsibilities from day 1
Generous benefits package including: Private Medical Healthcare, Multisport, life insurance, bridge days, integration events
Excellent atmosphere and an opportunity to work in an ambitious and professional team
Internal and external trainings, and a challenging job that will boost your personal and professional skills
private medical care
flexible working time
extra social benefits
MultiKafeteria benefit system
HR Interview (30 min - 1h)
Technical Interview (1h - 2h)
If you want to join a well-organized, international team of professionals, work with innovative technologies and have an active role in developing state-of-the-art solutions for global companies, you have come to the right place – Join us!
DASSAULT SYSTEMES SP. Z O.O.
Imagine new horizons...
Dassault Systèmes, the 3DEXPERIENCE Company, provides businesses and people with virtual universes to imagine sustainable innovations. Serving over 200,000 customers in 12 industries, from high-tech to life sciences, fashion to transportation, we help businesses and people around the world to create sustainable innovations for today and tomorrow.
You have dreams? You enjoy a challenge? Here at Dassault Systèmes, we empower people with passion to change the world and create future. Let’s open new horizons together with the power of 3DEXPERIENCE virtual universes!
Shape your career with 3DS! #WeAre3DS