Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Senior Technical System Engineer


  • Kapelanka 42b, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 3 months ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • hybrid work
  • remote recruitment


Kapelanka 42b



Technologies we use


  • SQL

  • CSS

  • HTML

Operating system

About the project

Become a part of 3rd line DELMIA Apriso Support team as a Senior Specialist. You will be primarily responsible for the incident and problem management, diagnosing and isolating issues within supported services, monitor services health and initiate immediate repairing procedures for critical issues for international companies worldwide.

You will work closely with development team, clients and partners to provide fixes against issues reported by the customers.

Your responsibilities

  • Providing a 3rd line of Technical Support for our product

  • Maintaining communication with system administrators and/or implementation partners

  • Diagnosing problems reported by Customers and suggesting solutions or workarounds

  • Coordinating the implementation of solutions

  • Working jointly with other departments (R&D, QA, Services) in order to improve the product

  • Responding to queries in a shift pattern to support our 24/7 operations continuity

Our requirements

  • Experience in database administration and tuning (MS SQL Server or Oracle)

  • Good knowledge of SQL, PL-SQL/T-SQL

  • Troubleshooting and debugging skills

  • Administering MS Windows Server environments

  • Hands-on experience in PowerShell

  • Basic knowledge of JavaScript, HTML and CSS

  • Understanding of a software code

  • Bachelor/Master's degree in the related field, preferably in Computer Science

  • Customer orientation and high personal culture

  • Experience in similar role

  • Fluent English

Development opportunities we offer

  • development budget

  • external training

  • intracompany training

  • mentoring

  • technical knowledge exchange within the company

What we offer

  • Attractive salary, proportional to the demonstrated skills and experience

  • Employment in a stable company with a well-established market position

  • Meaningful responsibilities from day 1

  • Generous benefits package including: Private Medical Healthcare, Multisport, life insurance, bridge days, integration events

  • Excellent atmosphere and an opportunity to work in an ambitious and professional team

  • Internal and external trainings, and a challenging job that will boost your personal and professional skills


  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • flexible working time

  • extra social benefits

  • MultiKafeteria benefit system

Recruitment stages

HR Interview (30 min - 1h)


Technical Interview (1h - 2h)

If you want to join a well-organized, international team of professionals, work with innovative technologies and have an active role in developing state-of-the-art solutions for global companies, you have come to the right place – Join us!


Imagine new horizons...

Dassault Systèmes, the 3DEXPERIENCE Company, provides businesses and people with virtual universes to imagine sustainable innovations. Serving over 200,000 customers in 12 industries, from high-tech to life sciences, fashion to transportation, we help businesses and people around the world to create sustainable innovations for today and tomorrow.

You have dreams? You enjoy a challenge? Here at Dassault Systèmes, we empower people with passion to change the world and create future. Let’s open new horizons together with the power of 3DEXPERIENCE virtual universes!

Shape your career with 3DS! #WeAre3DS

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