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Senior UX Designer - Strategist

theOneQuestion.com

  • Gdańsk

    pomorskie
  • ogłoszenie wygasło 3 lata temu
  • Specjalista

We live in a new relationship era where businesses that understand how their Customers and Employees feel and use that to build and nurture relationships will succeed.

That is why we are developing a fantastic SaaS platform to help businesses around the world grow through measuring, managing and marketing with the power of Customer and Employee happiness.

We need a UX superstar to join us on that mission, it’s your chance to make a real difference in a company that starts with focussing on its own Employees happiness.

Senior UX Designer - Strategist
We’re looking for an exceptional Senior UX Designer - Strategist to design a superior onboarding experience for our customers, shortening their time to value and ultimately, decreasing churn and improving retention. You’ll have a passion for trying new approaches and delivering the best user experience and constantly measure and analyse effects in order to increase the conversion.

 

What you’ll do:

  • Consistently design engaging onboarding flows within a defined scope.
  • Present your onboarding flows to a range of stakeholders with a clear rationale and demonstrable design concepts.
  • Work with the Development team to execute these flows into the product in an iterative way. This includes participation in agile scrum processes such as sprint planning and daily standups.
  • Design simple flows and elegant experiences, across the mobile, app, and web platforms.
  • Develop the enablers to ensure we can measure the value that we create for customers and share any insights with the wider team.
  • Employ a variety of techniques, tools, and methodologies to reach conclusions, determine the facts, and uncover problems, thereby revealing valuable information which can be fed into the design process.
  • Build cross-functional relationships across the organisation with the Scrum Team designers, marketers and support team.
  • Stay current on product features and functionality, platform changes and follow the latest design trends then contributing these ideas to onboarding proposals.
  • Solicit feedback from stakeholders, challenging where necessary and use this feedback to rapidly iterate concepts and prototypes.

We'd love to meet someone with...

  • Proven experience as a UX Designer, UX Researcher or similar.
  • Proficiency in design software - a strong portfolio of design projects.
  • Proficiency in digital analytics knowledge, such as Google Analytics, Google Tag Manager.
  • Background in project management and research (familiarity with mock-up and A/B testing).
  • Experience with Conversion Rate Optimization (CRO) and business acumen;
  • Familiarity with interaction design and information architecture.
  • Intellectual curiosity, along with excellent research, fact-finding, analytical, and independent problem-solving skills.
  • Experience in an agile environment.
  • Experience with visual design tools such as Sketch, InVision.
  • Great communication and teamwork skills.
  • Fluent English.

We offer:

  • B2B contract - up to 16k PLN net .
  • A well-equipped work station (MacBook Pro, additional monitor - freedom of choice).
  • Training fund up to 4,000 PLN per year (English lessons, conferences).
  • Fully paid MultiSport subscription.
  • Startup environment and unique work atmosphere :)
  • Multiple development opportunities and having an impact on product shape.
  • Possibility to work remotely (up to 3 days/week).
  • Comfortable office location (Garnizon).
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