Oferta pracy

Server Field Application Engineer

HARMAN

  • Ogrodowa 8, Łódź
    Łódź, Łódź
  • offer expired a month ago
  • contract of employment
  • full-time
  • manager / supervisor
  • remote recruitment

HARMAN

Ogrodowa 8

Łódź

Technologies we use

Expected

  • SQL

Your responsibilities

  • Install, configure, troubleshoot installation of our product on customer’s networks

  • Provide high quality technical support via phone, e-mail and on-site to customers

  • Providing support to sales team qualifying new opportunities

  • Manage case tracking, prioritization, and escalations to global support / R&D

  • Develop demonstrations and tools for Harman’s products on various platforms

  • Handle stressful situations with competing deadline

  • Respond to customer-reported issues on a timely basis (meeting SLA targets)

  • Diagnose and troubleshoot technical issues

  • Deliver, integrate and maintain complex environments

  • Maintain quality standards to ensure the best customer experience

  • Onsite and remote workshops, demonstrating Harman solutions & products and its latest features.

Our requirements

  • Bachelor’s degree (BSc or other equivalent technical degrees)

  • 5+ years of experience as a software/infrastructure engineer

  • Experience with Application Servers – Apace Tomcat, WebSphere, WebLogic

  • Database experience (SQL)

  • Strong Linux and scripting in Python, Shell, etc.

  • Experience and knowledge of enterprise IT systems

  • Networking background – configuring and operating

  • Strong problem solving/debugging capabilities

  • Experience working with global accounts

  • Ability to effectively communicate technical topics

  • Ability/desire to travel as needed (20%)

  • Must be able to work flexible hours according to customers’ needs

  • Kubernetes and Docker

  • Development experience – C++/Java/J2EE

  • Knowledge of automotive embedded control systems

  • Automotive/mobile industry experience

  • Experience with OMA-DM

Optional

  • Team player

  • Be willing to travel up to 15%, international travel

  • Be willing to work in an office and home office in HARMAN Site

What we offer

  • Work in international project team with the biggest worldwide automotive customers

  • Training on the job and technical trainings

  • Further development opportunity

  • A great package of additional benefits such as:

  • Benefits

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • extra social benefits

  • meal passes

  • holiday funds

  • employee referral program

HARMAN

In Harman Automotive we are bringing the software automotive industry into next level!

We do this by working with best car manufactures in the world, on functionalities and features that will be on the market in near future, with engaging methodologies and tools.

All above is done in Lodz along with other Harman locations. With our team of 300 employees, we want to integrate people who appreciate quality, creativity and teamwork.

Together we create passionate technology on exciting topics like: infotainment systems, telematics, ADAS

All of this is done by people as You. Consider, if you want to be a part of the future now.

Scroll to the company’s profile