Oferta pracy

Information clause Please be advised that the controller of your personal data, collected in connection with the recruitment process in which you participate, is the company under the name Fujitsu Technology Solutions Sp. z o. o. seated in Warsaw (02-255) Krakowiaków 36 Street, e-mail: [email protected] (hereinafter: „Data Controller”). Your personal data will be processed by the Data Controller for the purpose: • Conducting recruitment processes pursuant to art. 6 clause 1 "b" GDPR, i.e. the need to take action at your request, before concluding the employment contract. Processing for this purpose will take place until the end of recruitment for this position. • Carrying out recruitment processes in the future for positions other than those for which you are currently recruiting, if you express your voluntary consent, which will be a prerequisite for processing resulting from art. 6 clause 1 "a" GDPR. Processing for this purpose will take place for the time during which the Data Controller will have positions for which, due to your education and experience, your candidacy may be taken into account in the event of recruitment, however, no longer than until you withdraw your consent. • Pursuing claims and defense against claims arising from recruitment processes in which you will participate - based on the premise of art. 6 clause 1 "f" GDPR, i.e. the justified interest of the data controller described above. Processing for this purpose will take place until the expiry of the limitation period for claims, and in the event of the initiation of proceedings from such a claim - until the final termination of the proceedings. Personal data will be transferred by the Data Controller to public entities, if the obligation to provide it results from the generally applicable provisions of law. Please also note that you have the right to request from the Data Controller: • access to personal data, • rectification of personal data, • delete personal data, • restrictions on the processing of personal data, • the right to object to the processing of personal data, • the right to transfer personal data, • the right to withdraw consent – in the case of processing your data based on the premise of consent, • the right to lodge a complaint to the President of the Office for Personal Data Protection in connection with a breach of personal data protection. The rights listed in points 1-7 above can be realized by sending an email to: [email protected] Providing personal data by you is voluntary, but necessary to participate in the recruitment process.
Fujitsu Technology Solutions Sp. z o.o.

Service Delivery Manager for Pay-Per-Use

Fujitsu Technology Solutions Sp. z o.o.About the company

  • Kuyavia-Pomerania

  • Valid for 7 days
    until: 13 May 2021
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

Are you an enthusiastic change agent looking to have direct impact on the future strategy of an established global provider of IT products & services? Does the prospect of working in a start-up-style new business function working across European regions excite you?

Fujitsu have embarked on an exciting transition to transform itself from an information technology (IT) company, to a digital transformation (DX) company. As a critical part of this, Fujitsu’s European Product business has some pivotal new roles aimed at driving a step-change in how it does business across all of its European territories.

Our vision is to transition ourselves into a consultative selling, solution-led business which is recognized as a market-leading trusted advisor in helping customers on their data transformation journey. You would be responsible for project delivery & customer experience of our new pay-per-use offering, a core and critical component for us to deliver on this vision.

This includes working closely with our regions on pay-per-use service delivery, focused on delivering exceptional customer experience. You’ll also be responsible for management of our risk in the field to ensure profitability targets are met, capacity management is performed and our assets are utilized to best effect.

Our requirements

  • Proven ability to foster trusted relationships with end customers; imaginative; can reach pragmatic solutions to challenges to the benefit of all parties;

  • Experience of setting up a new delivery organization and implementing end-to-end service processes working across multiple locales and interfacing into global delivery centers;

  • Leading the service delivery function for a varied portfolio of small to medium sized accounts, or elements of service delivery within a large account, in order to deliver contracted service commitments & continual service improvements;

  • Controls elements of service risks, service costs & improves productivity of commercially innovative (pay-per-use) contracts for customers & Fujitsu in order to increase profitability, continually improve cost effectiveness and deliver business outcomes;

  • Proactively manages internal and external suppliers in a service partnership as ‘one service team’;

  • Experience of effective capacity forecasting and management within a complex eco-system; adaptable and can readily identify areas for optimization; and

  • Identifies opportunities for new business and account growth.

  • Languages: English, German would be an asset

  • Benefits

  • private medical care

  • remote work opportunities

  • extra social benefits

  • holiday funds

  • christmas gifts

  • employee referral program

  • charity initiatives

This is how we work
This is how we work