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Service Delivery Manager

  • Katowice, śląskie
  • Specjalista
  • 20.02.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    NBC is a polish  software company with more than 10 years of experience in outsourcing and building IT teams. We hire over 360 specialist in various industry in polish and foreign projects
    We are looking for passionate and motivated people to join the team  and make a difference. 

    Service Delivery Manager

    Miejsce pracy: Katowice

    What would you do?


    You will be a trusted partner of our client"s IT Department Managers, providing them support of NBC"s software engineering teams. You will be coordinating the entire staffing and delivery process - understanding client's need, recruitment & on-boarding of new team members, manage your team and make your client delighted.


    We help our clients to deliver their software projects, therefore your IT background will be crucial to understanding client's challenges and expectations. In the same time, you will face many business related and people management related challenges - you need to take care both for NBC's operations profitability and for satisfaction and engagement of each NBC's engineer assigned to your projects.


    Sounds like a challenging job? Well, it is:) But you can count on tremendous support of our exceptional recruitment team, sales division and fellow Delivery Managers. You will never be left alone!

    We need you to:

    • Have a good understanding of software development processes and overview of currently used technologies,
    • Have People Management experience and drive to develop your team (hiring, appraisals, promotions, motivation, development etc.),
    • Have a well-developed interpersonal and communication skills, ease of building new relationships, proficiency in giving feedback etc.,
    • Have a proactive attitude, very good organizational skills and business orientation,
    • Have a good level of speaking and writing of English language (at least B2).

    Even better if you:

    • Have experience in directly managing medium to large development teams,
      preferably in an outsourcing/off-shoring setup,
    • Have Project Management expertise,
    • Acted as Account Manager or have other sales experience.

    What's in it for you?

    • Attractive salary,
    • Comfortable employment model (you choose type of agreement),
    • No stiff organizational structure and fast decision making,
    • Great additional benefits including Multisport card, Medicover,
      language lessons.

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