prywatna opieka medyczna
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyService Delivery Manager
BAUER MEDIA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA
lubuskie
lubuskie- ogłoszenie wygasło 2 miesiące temu
- umowa o pracę
- pełny etat
- specjalista (Mid / Regular), starszy specjalista (Senior)
- praca zdalna, praca hybrydowa
- rekrutacja zdalna
Twój zakres obowiązków
Lead and execute incident, change and problem management process
Act as an escalation point for Major Incidents and issues that have breached SLAs
Manage vendor support services, ensuring compliance with SLA and KPI
Coordinate delivery of Business applications support services
Assure an effective communication and coordinate resolution of issues escalated from users, partners and vendors
Ensure successful development and delivery of enhancements, improvements, changes and projects
Proactively communicate and cooperate with stakeholders on incidents and service requests statuses, progress and trends
Provide technical guidance and process expertise for the ERP / HCM system
Nasze wymagania
Experience in setuping/managing ITIL environment
Proven capability and experience in application support management preferably at an enterprise level
Experience in managing ERP/SAP systems
Strong IT Service Management and standards experience
Proven capability and experience in integrating services from multiple service provider
Experience in managing technical teams, vendors and partners
Knowledge about ITSM framework
Languages: Polish (required), English (required), German (desirable)
To oferujemy
competitive salary depending on your professional experience
private medical protection for you and your family (Medicover)
flexible working hours – depending on the role
self-reliance and freedom to carry out tasks
interesting projects that will help you develop your professional experience
Benefity
możliwość pracy zdalnej