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Service Delivery Manager

STX Next sp. z o.o.

  • Mostowa 38, Poznań
    Poznań, Greater Poland
  • offer expired 2 months ago
  • B2B contract
  • full-time
  • senior specialist (Senior)
  • remote recruitment

STX Next sp. z o.o.

Mostowa 38

Poznań

Your responsibilities

  • Wouldn’t you rather be managing people who feel responsible for the work of the whole team, than fighting against a group of individuals who care only for themselves? Be sure all of the teams of our superheroes you will be managing, will expect you to entrust them with great power with which comes great responsibility. That means that if your management style is more towards high control and reporting, STX Next may not be the best place for you.

  • As a Service Delivery Manager you will get to cooperate with many foreign clients. We bend over backwards (and maybe do some flips) to make sure they’re happy. If you feel you’re good at building long-term relationships with customers, even those that may seem annoying then you definitely should apply.

  • At STX Next we are all proud of the quality of the services we deliver to our customers which comes from our battle-tested software development practices. The spirit of craftsmanship within us makes us keep improving our high standards which our clients value a lot. To achieve that, managers at STX Next use their powers to grow the business, the people and themeselves constantly.

Our requirements

  • You are highly empathic towards clients and collaborators

  • You are able to entrust people with power and responsibility

  • You are open-minded and creative in finding business opportunities and improvements

  • You have 2+ years of experience in IT (software development) and strong experience in project and people management

  • You are great at building relationships with clients and development teams

  • You are not afraid of making decisions, even if they seem to be hard

  • Your English is excellent both written and spoken (min. C1)

  • Ideally, if you have a proven track record in delivering multiple high-quality services to medium and large-sized clients.

What we offer

  • Manage highly responsible, self-organising teams

  • Work in an outstanding, non-corporate atmosphere

  • Build long-standing relationships with international clients

  • Help the business to grow where “sky is the limit”

  • Inspire our people to keep improving themselves by your example

  • Join STX Next branch with 50+ craftsmen onboard

  • Plan your future with our transparent salary model

  • Start a long-term collaboration based on a convenient B2B model

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events