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Service Delivery Manager - Security

  • Katowice, śląskie pokaż mapę
  • Kierownik
  • 12.03.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Fujitsu offices in Poland are located in Warsaw, Łódź and Katowice. In Warsaw we perform sales and client support services. The Global Delivery Center Poland located in Łódź and Katowice employs specialists within five business lines: Research & Development and Business Application Services, Remote Infrastructure Management, BPO, Service Management, Service Desk. In Łódź, Fujitsu also employs specialists for EMEIA Finance and Supply Chain Services.
    We welcome programmers, IT specialists, administrators, IT engineers, candidates interested in a career in IT, accounting and finance professionals, logistics specialists, linguists and customer service professionals to join our teams.
    We are looking for:
    Service Delivery Manager - Security
    Miejsce pracy: Katowice
    About the job

    We are currently looking for a Service Delivery Manager for Fujitsu GDC in Lodz.


    The successful candidate will assume full responsibility for one or more services delivered to the EMEIA business.


    Key accountabilities:

    The Service Delivery Manager will be responsible for: 

    • Making sure that the delivered service matches business needs as well as customers’ expectations
    • Ensuring efficient cost management
    • Proactive identification and implementation of service improvements
    • Managing financial and service risks effectively
    • Managing service supplier’s performance through regular reviews, initiating actions to maintain or improve service levels
    • Managing customer satisfaction through regular interactions and building positive service perception
    Requirements

    Skills required: 

    • Excellent communication and interpersonal skills.
    • Excellent command of English
    • Ability to develop and maintain professional relationships
    • Negotiation skills
    • Good budgetary experience, including financial reporting and forecasting
    • Practical knowledge and experience of ITIL Service Management
    • Experience of working collaboratively with internal suppliers
    •  Enthusiasm, commitment, can-do attitude
    •  ITIL V3 qualifications will be an asset
    • Security knowledge
    Why Fujitsu ?
    Opportunities to build a successful career path
    Flexibility - we are open to dialogue – many positions allow working part time or home office
    A cafeteria plan, examples: sports events tickets, holiday finance, online shopping deals.
    Attractive salary
    Great atmosphere and a chance to work with inspiring people from all around the world
    Integration events and Corporate Social Responsibility projects
    Unlimited access to training platforms, Internal and external training
    Relocation support
    Private medical care
    Sport cards (OK System, Benefit System) – access to sports facilities throughout the city/Lunch subsidies
    Discounts for Fujitsu employees in many places throughout city
    Fresh fruit
    [email protected]
     To apply for this opportunity, please send your CV in English.
    www: www.TheRealDeal.pl
    www: www.czasnazdolnyslask.pl
    T: +48 42 271 30 01
    F: www.facebook.com/FujitsuPoland
    Find and visit us!
    Fujitsu Textorial
    Park ul. Fabryczna 17
    90-344, Łódź
    University Business
    Park ul. Wólczańska
    178 90-530, Łódź
    Nowa Fabryczna
    ul. Składowa
    35 90-127, Łódź
    .KTW
    Aleja Roździeńskiego
    1 04-202, Katowice

    We offer:

    • Opportunities to build a successful career path
    • Flexibility - we are open to dialogue – many positions allow working part time or home office
    • A cafeteria plan, examples: sports events tickets, holiday finance, online shopping deals.
    • Attractive salary
    • Great atmosphere and a chance to work with inspiring people from all around the world
    • Integration events and Corporate Social Responsibility projects
    • Unlimited access to training platforms, Internal and external training
    • Relocation support
    • Private medical care
    • Sport cards (OK System, Benefit System) – access to sports facilities throughout the city/Lunch subsidies
    • Discounts for Fujitsu employees in many places throughout city
    • Fresh fruit

    Please include the following statement: “I hereby authorize you to process my personal and store data included in my job application for the needs of following and future recruitment processes (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”.